Development Name: St. Martin’s Place

The bathroom and en-suite bathroom (if applicable) are fitted with tiling surrounding the bath/shower, wash basin and toilet. A mirror has also been installed above the wash basin as part of the specification. If applicable, tiling is fitted to all bathroom and en-suite bathroom walls and additional feature lighting fitted above the bathroom and en-suite bathroom mirrors.

The bathrooms comprise of a thermostatic shower over bath, dual flush function cistern and wash basin with a wall hung vanity unit including storage drawers. The en-suite bathrooms (if applicable) comprise of a thermostatic shower enclosure with a monsoon shower fitting in addition to the shower head, dual flush function cistern and wash basin pedestal.

Please ensure shower screens are aligned with the top of the bath before showering in order to prevent water from spilling over the edge of the bath. Any water damage caused as a result of improper use is not covered under warranty. Do not remove shower screen seals, as these are in place to prevent leaks or water spillages whilst showering. Excess water should be dried after showering in order to prevent water marks.

 

Stopcocks

Each property is fitted with a stopcock in the storage cupboard to enable the water supply to each individual property to be isolated.

Stopcocks are also located outside of the front door to each property within the corridor just above the ceiling void. They are located here for the ease of being able to isolate the water supply to a property in the event that the occupier isn’t available at the time of an emergency.

Isolation Valves

Sanitaryware pipework within the property is fitted with isolation valves, meaning the water supply can be isolated to any fitting rather than turning the water off to the whole of the property via the stopcock. The isolation valves can be found for the supplies to the toilet, wash basin, kitchen sink, washer-dryer and dishwasher.

 

Waste Plumbing

Wastewater from your kitchen and bathroom runs through the pipework directly into the drainage system. The legal owner is responsible for the care and maintenance of all the fittings and waste pipes within the property.

If you find that a wash basin, sink, bath or shower is taking longer than normal to drain, then you can use a chemical drain cleaner which is readily available from all good DIY stores. Alternatively, please seek professional advice. You can prevent the sinks and plug holes from becoming blocked by regularly cleaning them.

Important: Please refrain from putting food waste, oils or any fats into sinks as this may cause blockages. Do not dispose of anything other than toilet tissue in the toilets. The plumbing/waste system isn’t designed to be able to flush items such as nappies, wipes or sanitary items etc. Flushing non-flushable items down the toilet could result in an expensive blockage for which you could be liable.

The property is fitted with grey carpet within the bedrooms, grey tiled flooring within the bathroom and en-suite bathroom (if applicable) and grey wood effect laminate is fitted throughout the rest of the property.

Care Information

For further information on how to care for your flooring, please see the below PDF document:

Download – Flooring – Pinnacle Flooring – Cleaning & Maintenance Manual

Fire Safety

Should you discover a fire, then please dial 999 immediately to report the situation to the emergency services. It is important that you do not panic or stop to collect belongings.

In the event of a fire please do not try to tackle the fire yourself by using the fire extinguishers, unless you are trained to do so. Please do not use the lifts and descend using the nearest stairway.

The information board located within the reception area will provide you with information on where the emergency exits are located, as well as the fire emergency procedure for the development. Please ensure that you familiarise yourself with this information.

For further information, please see the Resident Services Associates or alternatively please contact the Managing Agent, Centrick.

Smoke Detectors & Heat Detectors

Each property is fitted with hard-wired smoke detectors that have battery back-ups. There is also a hard-wired heat detector that has a battery back-up located within the kitchen of each property.

You should regularly test the detectors by pressing the button on the device. For your own safety, smoke detectors and heat detectors should not be removed from their fixtures or covered.

Please see the below PDF documents for further information relating to the detectors:

Download – Smoke Detector – Aico Ei3024/Ei3016/Ei3014 User Manual

Download – Heat Detector – Aico Ei3024/Ei3016/Ei3014 – User Manual

 

Sprinkler System

There is a full sprinkler system installed within each property which is designed to activate with the presence of high levels of heat from a fire. In the event of a fire, the heat from the fire would melt the sensor which in turn would activate the sprinkler, subsequently discharging water at a rate to contain the fire.

For your own safety, sprinklers should not be removed from their fixtures or covered.

Important – The Managing Agent, Centrick, will organise statutory testing of the sprinkler system, which will include an annual test of the sprinklers within the properties. Access to the property will be required to conduct the annual testing and will be arranged directly with residents via the Resident Services Associates when due.

Door Entry & Communal Access

St Martin’s Place offers a unique and highly secure door entry system with the integration of a Salto locking system installed to each property front door and to the communal entrance doors of the development. To access the property and communal doors, residents will need either a Salto fob (a circular green fob) or will need to download and be set up on the Salto app for access via their mobile phone.

The development also utilises modern advances in technology by allowing residents to access the intercom system through the Comelit mobile phone app. The Comelit mobile phone app acts as the individual video door entry system within the property that is linked to the main entrance doors to the development, which allows each resident control of visitors into the building. In order to prevent security issues, please do not provide access to anyone who you are not familiar with.

To be set up using the Salto and Comelit mobile phone apps, occupiers will need to arrange an introductory session with the Residents Services Associates who are based on the reception at the development. During the introductory session, the resident will have the opportunity to download and be set up on the Salto and Comelit mobile phone apps, as well as going through all of the services that the Resident Services Associates are able to offer.

Please Note: You will be required to provide proof of property ownership or tenancy status, as well as identification before the Resident Services Associates will be able to set up access on the Salto and/or Comelit mobile phone apps for security purposes.

Should you experience any issues with the Salto or Comelit systems or have additional access requirements, then please contact the Resident Services Associates or the Managing Agent, Centrick.

For further information, please see the below PDF document for guidance:

Download – St Martin’s Place – Salto & Comelit – User Guide

Post boxes are located near the reception area within the development.

If you are renting the property and require a replacement post box key, then you will need to contact your landlord or letting agent directly so that they can organise for a replacement to be issued. Replacement post box keys may be chargeable by your landlord or letting agent and you will be responsible for paying the costs incurred for this service.

 

SevenCapital Aftercare Team

Our dedicated Aftercare Team are on hand to deal with any warranty issues within the property that may arise within the first 2 years from the commencement date of the policy (please see the ‘Warranty Information & Extended Warranties’ section below for further information).

Warranty issues should be logged through the ‘Report an Issue’ tab at the top of this page.

Please Note: SevenCapital will not cover any costs incurred if you fail to follow the above procedure.

SevenCapital Aftercare Team Details
Office Hours:	Monday to Friday 8:30am to 5:30pm
Telephone:	0121 296 1548 (option 2) or 0121 272 9998
Email Address:	aftersales@sevencapital.com

Out of Hours Procedure

If you discover an urgent issue within the property outside of the normal working hours of the Aftercare Team, then please log the issue using the ‘Report an Issue’ tab at the top of this page as per the usual reporting procedure.

Any warranty issues logged outside of office hours that are identified as an emergency, will be actioned accordingly by one of our out of hours Aftercare Team representatives. Any non-emergency issues logged will be actioned accordingly the following working day.

Please Note: SevenCapital will not cover any costs incurred if you fail to follow the above out of hours procedure.

Warranty Information & Extended Warranties

Upon legal completion of the property, the purchaser’s solicitor was issued with a Checkmate Castle 10 Policy Certificate which provides details relating to the commencement date of the warranty period for the property.

The warranty covers the build for 10 years, under which the developer (SevenCapital) provides cover for the first 2 years, with Checkmate covering the remaining 8 years.

Problems with new homes are rare, however in the unlikely event that you do need this insurance, further information can be found on the Checkmate website at www.checkmate.uk.com.  Please note that general wear and tear, accidental damage and misuse will not be covered by the warranty.

For further information, Checkmate can be contacted on 020 7933 2626 or alternatively, please refer to the Checkmate Homeowners Guide at https://www.checkmate.uk.com/documents/Pdf/HomeownersGuide/CheckmateHomeownersGuide.pdf

Important: Please be aware that changes to appliances, fixtures, fittings and finishes may result in the warranty being voided.

Some manufacturers may offer an extended or additional warranty for different items within the property. It is the responsibility of the owner to register their interest directly with the manufacturer for any extended or additional warranties on products.  It is also the responsibility of the owner to ensure compliance with any servicing or conditions stipulated by the manufacturer in order to uphold the warranty.

Customer Satisfaction

Our multi-award-winning Customer Service Team at SevenCapital endeavour to provide the highest level of customer service.

If you would like to provide feedback regarding any aspect of your property and/or the service that you have received, then please contact our Customer Care Team.

SevenCapital Customer Care Team Details
Office Hours:	Monday to Friday 8:30am to 5:30pm
Telephone:	0121 296 1548 (option 3)
Email Address:	customercare@sevencapital.com

Medical

The below is a list of hospitals within close proximity to the development:

• • Birmingham City Hospital – Approximately 2 miles (7-minute drive).
• • Queen Elizabeth Hospital Birmingham – Approximately 2.5 miles (8-minute drive).
• • Birmingham Women’s Hospital – Approximately 2.5 miles (8-minute drive).

 

To find information about local NHS services including local GPs, hospital services and dentists, then please contact the NHS directly or visit their website at www.nhs.uk.

Postal Address

St Martin’s Place
Apartments 101 – 1603
169 Broad Street
Birmingham
West Midlands
B15 1EB

 

Estate Management Company

The development is managed by an Estate Management Company. The Managing Agent, Centrick, is responsible for all internal and external communal areas. Centrick is a Midlands based property group, managing client assets across the country.

The Managing Agent will regularly visit the development to ensure that it is always well maintained. They can assist with queries in relation to refuse collections, parking, fire safety and any service charge or ground rent enquiries.

Centrick’s contact details are also displayed on the information board located within the reception area. Their contact details are below for your reference:

Telephone:	03330 124 125
Email Address:	estate@centrick.co.uk
Website:	www.centrick.co.uk

Please see the below PDF document regarding the services from Centrick for your reference:

Download – Centrick – Estate Management Booklet

 

Resident Services Associates & Hotel Membership Scheme

St Martin’s Place epitomises the ultimate in luxury, high end city living inviting residents to live like a VIP in the heart of Birmingham, with an array of hotel services at their fingertips.

In order to provide the luxurious amenities that the 4-star Park Regis Hotel has to offer, the Estate Management Company, Centrick, have employed a company called Switch to facilitate the day to day running of the development. Switch will also be able to assist residents with any enquiries relating to the communal areas, state-of-the-art gym, Wi-Fi lounge and private cinema located within the development.

Switch are second to none at delivering a high-end service to residents through their Resident Services Associates, who can be found manning the service desk located within in the reception area of the development. Residents can approach the Resident Services Associate who is on duty to arrange transport, meeting room bookings and dry-cleaning services as well as a variety of other tasks. There is also the option for residents to sign up to a hotel membership scheme, which provides a variety of exclusive rates for on-site parking, hotel rooms, meeting room bookings and also the restaurant and spa located within the Park Regis Hotel next door to the development.

Please see the below PDF document regarding the services offered by the Resident Services Associates/Switch and the hotel membership scheme below for your reference:

Download – St Martin’s Place – Membership Club – Leaflet

Residents can contact the Resident Services Associate who is on duty by using the Comelit mobile phone app, which acts as the intercom for each apartment within the development (please see the ‘Property Information’ tab for further details). The contact details for the service desk are below for your reference::

Telephone:	0121 516 1888
Email Address:	StMartinsPlace@SWHM.co.uk

 

Insurance

Buildings insurance is covered within the service charge which is payable by the owner of the property directly to the Managing Agent, Centrick. For any additional insurance, such as contents insurance, this will need to be arranged independently.

For further information relating to buildings insurance, please contact the Managing Agent, Centrick.

 

 

Birmingham Local Information

The UK’s second city, Birmingham is home to the largest business, professional and financial services (BFBS) hub outside London, employing more than 100,000 people. The beating Heart of England, the city has access to 4.3 million people of working age and 20 leading universities producing over 120,000 graduates every year, all within a one-hour drive of the city centre.

Birmingham uniquely offers direct access to all major UK cities in under four hours and when HS2 arrives in 2026, London will be accessible in just 49 minutes.

As the most diverse and culturally mixed city in the UK, there’s no surprise that Birmingham has an outstanding cultural and arts offering. The city is home to world class venues including the Symphony Hall and the Hippodrome, Birmingham REP and New Alexandra theatres, along with renowned organisations like the Birmingham Royal Ballet and the City of Birmingham Symphony Orchestra. The city also offers an abundant selection of museums and gallery spaces and boasts a full calendar of cultural festivals each year.

Food & Drink

Birmingham enjoys a thriving retail and dining scene. Proud home to the most Michelin starred restaurants (Opheem, Purnells and Adams to name but a few) within any city outside London, hundreds of popular independent restaurants and bars and a recently added string of luxury brands to the menu including celebrity favourites The Ivy and Gaucho.

Other attractions within 10 minutes of the development include Folium and Brindleyplace, where there is a host of bars and restaurants such as Pitcher & Piano. There is also a range of different culinary experiences within Grand Central and The Bullring, making them an ideal central meeting space.

Leisure & Entertainment 

Located under a mile away from the development is the popular Mailbox & the Cube benefiting from the Everyman cinema, Lane 7 bowling alley, RockUp indoor rock-climbing centre and Nuffield Health Fitness centre.

Within a stone’s throw of the development, you will find The National Sea Life Centre Birmingham located in Brindleyplace, as well as Ikon Contemporary Art Gallery, The Crescent Theatre and a range of bars and restaurants.

When it comes to retail, the city offers a plethora of designer and upmarket brands all within a one-mile radius of the iconic The Mailbox – home to Harvey Nichols and numerous designer stores, as well as Selfridges.

Education

For information relating to local education services, please visit www.birmingham.gov.uk/info/20014/schools_and_learning.

 

 

 

Please Note: The legal owner or the occupier will be responsible for all utility payments and council tax from the date of legal completion.

 

Local Authority (Council)

The local authority for the development is Birmingham City Council. Their contact details are below for your reference:

Website:	www.birmingham.gov.uk/counciltax
Telephone:	0121 303 1113
Email Address:	counciltax@birmingham.gov.uk

Following legal completion of the property, SevenCapital will advise Birmingham City Council of the change in ownership.

You will need to contact Birmingham City Council directly to re-iterate the change in ownership and to provide any forwarding addresses for billing purposes. Birmingham City Council will advise on rates and any other queries that you may have.

The occupier of the property will be responsible for the payment of Council Tax. Should the property become vacant, the responsibility will fall to the legal owner of the property.

 

Electricity Supply & Provider

The electricity meter for each property is located within the storage cupboard of each individual property. The electricity provider for the development is SSE. Their contact details are below for your reference:

Website:	www.sse.co.uk/home
Telephone:	0345 071 7978
Email Address:	customerservice@sse.com

Following legal completion and the subsequent handover of the property, SevenCapital will advise SSE of the change in ownership and the meter reading taken at the point of completion.

You will need to contact SSE directly to re-iterate the change in ownership and to provide any forwarding addresses & meter readings for billing purposes. SSE will advise on tariffs and any other queries that you may have.

The occupier of the property will be responsible for the payment of the associated bills for the electricity services and to also provide on-going meter readings when required. Should the property become vacant, the responsibility will fall to the legal owner of the property.

 

Water Supply & Provider

The water meter for each property is located within the storage cupboard of each individual property. The water supplier for the development is Severn Trent. Their contact details are below for your reference:

Website:	www.stwater.co.uk
Telephone:	0345 750 0500
Email Address:	customercare@severntrent.co.uk

Following legal completion and the subsequent handover of the property, SevenCapital will advise Severn Trent of the change in ownership and the meter reading taken at the point of completion.

You will need to contact Severn Trent directly to re-iterate the change in ownership and to provide any forwarding addresses & meter readings for billing purposes. Severn Trent will advise on tariffs and any other queries that you may have.

The occupier of the property will be responsible for the payment of the associated bills for the water services and to also provide on-going meter readings when required. Should the property become vacant, the responsibility will fall to the legal owner of the property.