Development Name: St. Martin’s Place

The bicycle stores are located within the car park area of the development.

For further information, please see the Resident Services Associates or alternatively please contact the Managing Agent, Centrick.

Motorways

The nearest motorways to the development are the M6 and the M5.

Trains

The nearest train stations to the development are Five Ways, Birmingham New Street and Birmingham Snow Hill.

For further information relating to local train services and routes, please visit www.nationalrail.co.uk.

Bus Routes

For information relating to local bus services and routes, please visit www.wmnetwork.co.uk.

 

Airports

The nearest airport to the development is Birmingham Airport.

For further information, please visit www.birminghamairport.co.uk.

Lighting

There are a variety of different lighting types located throughout the property as follows:

• • The hallway, bathroom, kitchen and living area are fitted with spotlights.
• • The bedrooms are fitted with pendant light fittings with motion sensor feature lighting installed within the fitted wardrobes.
• • The storage cupboards are fitted with batten light fittings.
• • There are downlights installed underneath the kitchen wall units.
• • Additional feature lighting may also be installed above the bathroom and en-suite bathroom mirrors (if applicable).

 

Please Note: Light bulbs/lamps are not covered under the warranty and it is the responsibility of the occupier to carry out or arrange replacements when necessary, with the exception of spotlights, downlights & feature lighting. The spotlights, downlights & feature lighting installed within the property are fixed units and are covered under the warranty.

 When carrying out light bulb/lamp replacements, please ensure that the main light switch is turned off, the switches in the consumer unit (fuse board) are in the off position and that the faulty light bulb/lamp has cooled down before you attempt to change it.

Please see the below troubleshooting video for further information and guidance:

Video Link – How do I replace the light bulbs and spotlight lamps within the property?

 

Electric Panel Heaters

The property is fitted with wall mounted electric panel heaters. The heaters have a control panel which allows you to programme the heating to your specific requirements.

Please remember to turn on the spur switch which is located next to each individual heater. If there is no electricity to the heaters, then please check that the RCD has not tripped in the consumer unit (fuse board).

Please see the PDF instruction manuals below for further details:

Download – Electric Panel Heater – Creda TPRIII200E – Instruction Manual

Download – Electric Panel Heater – Creda TPRIII075E – Instruction Manual

Heated Towel Rail

The bathroom and en-suite bathroom (if applicable) are fitted with ladder chrome heated towel rails.

Please remember to turn on the spur switch for the towel rail which is located just outside of the bathroom or en-suite bathroom (if applicable). If there is no electricity to the towel rail, then please check that the RCD has not tripped in the consumer unit (fuse board).

Please see the below PDF document for further information relating to the heated towel rail:

Download – Heated Towel Rail – ATC TRC 800-500 – Product Data Sheet

Consumer Unit (Fuse Board)

The consumer unit (fuse board) is located within the storage cupboard of the property. The consumer units are fitted with British Standard RCD (circuit breaker/cut out) for safety and the RCD will trip if there is a problem with the circuit. This is a safety feature which protects you from electrocution.

If something is tripping out the electrics on the consumer unit (fuse board) it is the occupier’s responsibility to identify where the issue lies by unplugging all electrical items, resetting the switches and plugging the electrical items back in one by one. Common issues which will trip the electrics within a property are things such as: light bulbs blowing and problems with electrical equipment i.e. toasters, kettles, irons, TV’s and laptops.

Please see the below PDF document for further information:

Download – Consumer Unit – Crabtree Starbreaker – Product Data Sheet

Fused Spur Switches/Sockets

The kitchen appliances are wired to fused spur switches on the wall in the kitchen area. Please ensure that the spur is switched on for the kitchen appliances to operate.

Please Note: It is the occupier’s responsibility to replace fuses before reporting a fault with the product.

Please see the below troubleshooting video for further information and guidance on how to replace fuses:

Video Link – How do I replace fuses? 

 

TV, Telephone & Internet

The property has a TV, telephone and internet point in the living area, as well as a TV and internet point within the main bedroom. All points are pre-wired by OFNL (Open Fibre Networks Limited) and the fibre optic infrastructure at the development is maintained and operated by OFNL who specialise in full fibre services.

There are a variety of service providers that you can choose from for your broadband and telephone services. Once you have contacted your chosen broadband provider, a wireless router will be posted to you to enable you to complete the set up in your new home. Should you encounter any problems with your broadband or telephone, then please contact your chosen service provider in the first instance. For further information, please visit www.ofnl.co.uk/residents-businesses/available-isps.

The fibre infrastructure fitted by OFNL provides Freeview TV via a communal satellite as standard, therefore you will not need to attach an additional aerial or satellite to the exterior of the building. You will be able to receive these channels by plugging your TV into an aerial point and selecting auto-tune on your television. For additional television packages, you can choose from the selection of providers listed below. Should you experience any problems with the TV signal including pixilation, please ensure your television is set up and tuned correctly in the first instance. Should this not resolve the problem, then please contact OFNL on 02921 678 550 or by visiting www.ofnl.co.uk/get-in-touch.

To set up your TV, telephone and broadband services, please select the best deal for your individual requirements by choosing one of the following service providers:

See the Light – 0800 331 7638 / www.seethelight.co.uk

Love Your Broadband – 02087 607 669 / www.loveyourbroadband.co.uk

Direct Save Telecom – 0800 027 3930 / www.directsavetelecom.co.uk

Vfast Internet – 01227 668 901 / www.vfast.co.uk

Pure Broadband – 01482 778 838 / www.purebroadband.net

BreezTel – 08000 465 367 / www.breeztel.com

MTH Networks – 01536 661 050 / www.mthnetworks.com

Air Broadband – 01223 653 400 / www.airbroadband.co.uk

Kinetic Telecom – 01702 841 841 / www.ktel.co.uk

RedRaw Internet  – 01803 500 009 / www.redrawinternet.com

For further information regarding the available providers, please see the below PDF document:

Download – OFNL Information Sheet

The list of service providers is subject to change and up to date information can be found by visiting www.ofnl.co.uk/residents-businesses/postcode-checker.

Please Note: It is the responsibility of the occupier to acquire their own television license which can be sourced by visiting www.tvlicensing.co.uk.

The windows in the property are coated aluminium double-glazed units with lockable handles that have a tilt and turn opening mechanism.

The internal cleaning of the windows is the responsibility of the occupier and must be carried out in a safe manner. The external cleaning of the windows is the responsibility of the Managing Agent, Centrick.

Video Link – How to operate windows

 

Our Information Hub has been created to provide you with a wealth of information regarding St Martin’s Place, the property and the surrounding area of Birmingham City Centre.

In order to explore the Information Hub, simply use the tabs above to help you find guidance on appliances and information on how to care for your new property.

Please note: Access to the SevenCapital Information Hub is permitted to tenants, owners and also lettings agents.

Front Door

The main entrance door to the property is installed in compliance with British Standards and is fire compliant. It has a grey wood veneer finish and is fitted with a Salto locking mechanism and a spy hole of security. Front doors to the property cannot be replaced without seeking advice from the Managing Agent, Centrick, as this could jeopardise the fire integrity of your property.

Please contact the Managing Agent, Centrick, for their procedure on how to apply for consent to change the front door to your property.

Internal Doors

The internal doors within the property have a grey wood veneer finish and are fitted with satin finished furniture.

Door Entry System

The development utilises modern advances in technology by allowing residents to access the intercom system through the Comelit mobile phone app. The Comelit mobile phone app acts as the individual video door entry system within the property that is linked to the main entrance doors to the development, which allows each resident control of visitors into the building. In order to prevent security issues, please do not provide access to anyone who you are not familiar with.

To be set up using the Comelit mobile phone app, occupiers will need to arrange an introductory session with the Residents Services Associates who are based on the reception at the development. During the introductory session, the resident will have the opportunity to download and be set up on the Comelit mobile phone app, as well as going through all of the services that the Resident Services Associates are able to offer.

Please Note: You will be required to provide proof of property ownership or tenancy status, as well as identification before the Resident Services Associates will be able to set up access on the Comelit mobile phone app for security purposes.

Should you experience any issues with the Comelit system or have additional access requirements, then please contact the Resident Services Associates or the Managing Agent, Centrick.

For further information, please see the below PDF document for guidance:

Download – St Martin’s Place – Salto & Comelit – User Guide

The built-in oven, built-in hob, cooker hood, dishwasher, washer-dryer, fridge freezer, microwave (if applicable) and wine cooler (if applicable) are controlled by an isolation switch or spur sockets. Please ensure that these are switched on before you attempt to use any of these appliances. Please also ensure that all appliance packaging is removed prior to use.

Please refer to the below sections and troubleshooting videos for further guidance and information:

Video Link – Where are the appliance switches located?

Video Link – How do I carry out an appliance test?

Video Link – How do I remove the kitchen plinth?

 

Built-in Oven

The property is fitted with either a Siemens Built-in Oven or Siemens Built-in Oven (incl. grill section) that is covered by a 2-year manufacturer’s warranty. Please see the below PDF versions of the user manuals for guidance, care and maintenance of your appliance:

Download – Built-in Oven – Siemens HB535A0S0B/44 – Instruction Manual

Download – Built in Oven (incl. grill section) Siemens NB535ABS0B/35 – Instruction Manual

Please see the below link for further troubleshooting information from Siemens:

www.siemens-home.bsh-group.com/uk/supportdetail/product/HB535A0S0B/44#/Tabs=section-cleaningandcare/

www.siemens-home.bsh-group.com/uk/supportdetail/product/NB535ABS0B/35#/Tabs=section-cleaningandcare/

All warranty issues should still be logged with SevenCapital.

 

Built-in Hob

The property is fitted with a Siemens Built-in Induction Hob that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the user manual for guidance, care and maintenance of your appliance:

Download – Built-in Hob – Siemens EU631BEF1B – Instruction Manual

Please see the below link for further troubleshooting information from Siemens:

www.siemens-home.bsh-group.com/uk/supportdetail/product/EU631BEF1B/01#/Tabs=section-cleaningandcare/

All warranty issues should still be logged with SevenCapital.

Please Note: It is not recommended to use the hob as an additional workspace, a place of storage or cutting board whilst not in use. This could cause damage and/or scratches to the surface of the hob which would not be covered under the warranty. Induction Hobs also require the appropriate cookware to be used in order for them to operate correctly and to prevent any damage being caused to the appliance.

 

Built-in Microwave (if applicable)

The property is fitted with a Siemens Built-in Microwave that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the user manual for guidance, care and maintenance of your appliance:

Download – Microwave – Siemens BF525LMS0B/03 – Instruction Manual

Please see the below link for further troubleshooting information from Siemens:

www.siemens-home.bsh-group.com/uk/supportdetail/product/BF525LMS0B/03#/Tabs=section-cleaningandcare/

 

Cooker Hood

The property is fitted with a Beko Cooker Hood that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the user manual for guidance, care and maintenance of your appliance:

Download – Cooker Hood – Beko HNU51310SD – User Manual

It is the occupier’s responsibility to ensure the cooker hood filter is cleaned regularly for optimum efficiency. It is also the responsibility of the occupier to ensure that the bulbs within the cooker hood are replaced should they fail.

 

Fridge Freezer

The property is fitted with a Beko Combi Built-in Fridge Freezer that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the user manual for guidance, care and maintenance of your appliance:

Download – Combi Fridge Freezer – Beko BCFD173 – User Manual

The fridge freezer should be defrosted twice a year or when a frost layer of around 7mm has formed in order to maintain an excellent working condition and to prevent the build-up of ice. When de-frosting the fridge freezer, please ensure that there is no resting water on the housing unit as this will cause damage. It may be advisable to protect the unit with dry clothes/towels to avoid this from happening.

Please see the below link for further troubleshooting information from Beko:

www.beko.co.uk/support/how-to-guides/refrigeration

All warranty issues should still be logged with SevenCapital.

 

Wine Cooler (if applicable)

The property is fitted with a Caple Wine Cooler that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the user manuals for guidance, care and maintenance of your appliance:

Download – Wine Cooler – Caple Wi156/Wi157 – User Manual

Download – Wine Cooler – Caple Wi3123 User Manual

Washer-Dryer

The property is fitted with an integrated Beko Washer-Dryer that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the user manual for guidance, care and maintenance of your appliance:

Download – Washer-Dryer – Beko WDIY854310 – User Manual

Download – Washer-Dryer – Beko WDIK854151 – User Manual

It is the occupier’s responsibility to ensure that the filter in the washer-dryer is regularly checked and kept clean. Filters must be cleaned whenever the pump filter is clogged or in every 3 months.

Please see the below links for further troubleshooting information from Beko:

www.beko.co.uk/support/how-to-guides/washing-machines

www.beko.co.uk/support/how-to-guides/tumble-dryers

All warranty issues should still be logged with SevenCapital.

 

Dishwasher

The property is fitted with a Beko Dishwasher that is covered by a 2-year manufacturer’s warranty. Please see the below PDF versions of the user manuals for guidance, care and maintenance of your appliance:

Download – Dishwasher – Beko DIN15320 – User Manual

Download – Dishwasher – Beko – DIS15011 – User Manual

Download – Dishwasher – Beko – DIN15310 – User Manual

Please see the below link for further troubleshooting information from Beko:

www.beko.co.uk/support/how-to-guides/dishwashers

All warranty issues should still be logged with SevenCapital.

The lifts are located near the reception area and also near both lobbies within the development.

Lift doors must not be wedged open or held for any period, as this can cause them to malfunction. Please take the appropriate precautions when transporting large and bulky items such as furniture within the lifts; in order to prevent damage from being caused. In the event of a fire, please do not use the lifts and descend using the nearest stairway.

If you experience any issues within the lifts, then please dial the emergency number using the internal lift alarm instructions or contact the Resident Services Associates without delay. Alternatively, please contact the Managing Agent, Centrick.

Any general maintenance issues with the lifts should be reported to the Resident Services Associates or the Managing Agent, Centrick.

St Martin’s Place is an unrivalled destination within the second city, with all residents benefitting from access to the first-class services of the neighbouring Park Regis Hotel, coupled with a full suite of exclusive on site and hotel facilities including state-of-the-art gym, Wi-Fi lounge, private cinema, spa, bar and restaurant. These landmark luxury residences offer a truly unique living experience in the heart of Birmingham, designed to appeal to the most discerning, executive tenant.

Hatt Kitchens have fitted the kitchens at St Martin’s Place. The kitchens are fitted with integrated appliances which include: a built-in oven, built-in hob, cooker hood, dishwasher, washer-dryer and fridge freezer. If applicable, a built-in microwave and wine cooler are also integrated within the kitchen. Some built-in ovens also have a separate grill section depending on the property specification.

The kitchen sink is a Reginox Stainless Steel Integrated Kitchen Sink and is fitted with a polished chrome mixer tap. Kitchens comprise of matt wall and base units in a combination of the colours Elite Neo Matt Stone and Elite Neo Matt Cashmere Grey, a Staron or Quartz worksurface and glass splashback behind the built-in hob.

The built-in oven, built-in hob, cooker hood, dishwasher, washer-dryer, fridge freezer, microwave (if applicable) and wine cooler (if applicable) are controlled by an isolation switch or spur sockets. Please ensure that these are switched on before you attempt to use any of these appliances. Please also ensure that all appliance packaging is removed prior to use.

Care Information

When cleaning your kitchen there are several factors to consider. It should only be necessary to use a damp cloth with a little liquid detergent to remove most marks. Excess water, especially around the corner joints and front edge of the work surfaces should be removed immediately as constant water ingress can cause irreversible damage which is not covered by the warranty.

Avoid boiling kettles over or near work surface joints or under wall cupboards. Microwaves, toasters, steamers or any other heat-generating appliances should not be positioned over or near a work surface joint. Please do not place hot pans directly onto the work surfaces as they are not heat-resistant and can cause staining or damage.

For further information on how to care for your kitchen please refer the below PDF document:

Download – Kitchens – Hatt Kitchens – Customer Care Information