Post boxes for all of the properties are located within the main entrance reception area of each block, with the exception of the townhouses that have their own individual letterboxes.
If you require a replacement post box key, then you will need to contact the Managing Agent, Centrick to place an order for a replacement. Replacement post box keys are chargeable by the Managing Agent, Centrick and you are responsible for paying the additional cost incurred.
The nearest motorways to the development are the M6, M42 and the M5.
New Street Station is one of three main railway stations in the city centre of Birmingham, along with Birmingham Moor Street and Birmingham Snow Hill. All of the above train stations are within a short drive or bus ride away from the development.
There are a number of bus stops within walking distance of the development. Please visit http://nxbus.co.uk/west-midlands/information/buses-to-birmingham-city-centre/ for further information.
Airport
Birmingham International Airport is within an hour’s drive from the development. For further details please visit www.birminghamairport.co.uk.
Hockley Medical Practice – 0.2 mile (3 minute walk)
City Hospital – 0.8 miles (3 minute drive)
Birmingham Women’s Hospital – 3.9 miles (16 minute drive)
Birmingham Children’s Hospital – 2.0 miles (7 minute drive)
To find information about local NHS services including local GPs, hospital services and dentists, then please contact the NHS directly or visit their website which is www.nhs.uk.
There is an air ventilation system with your property that should be left on at all times.
Keeping the ventilation system switched on will reduce the moisture produced by everyday activities such as cooking, ironing and showering.
Each property is finished in either white matt emulsion or a light grey matt emulsion to the walls, with the ceilings being finished with white matt emulsion. The woodwork within each property is finished in white satin.
The bathroom is fitted with full height wall tiles to the shower area.
Signs of cracking and shrinkage are normal as your apartment has a ‘drying out’ period of between 9-12 months. Water has been absorbed during construction and it is important that the drying out period is gradual. This can be achieved by:
– Ensuring that the property is well ventilated.
– Using the heating sparingly during the first few months.
– Reducing condensation as much as possible by covering pans whilst cooking, drying clothes in well ventilated rooms, closing kitchen/bathroom doors to prevent steam from travelling through the property, using extractors, wiping down moisture off surfaces and maintaining a low background heat.
If you are concerned about a crack, then please email a photo by logging an issue on the Seven Capital Information Hub and a response will be provided by our Aftersales team. Ordinarily cracks can be dealt with during normal decoration once the property has dried out, however large cracks of a certain thickness will be covered under warranty.
White deposits may appear on wall surfaces which is called efflorescence. Efflorescence can be caused by the natural seepage of salts used in the construction materials. This should not be of concern, as the marks can be wiped down with a dry stiff brush. It is important not to wash the marks, as it will make the issue worse.
For residents with parking, you will find your allocated space either within the courtyard of the main development or your space will be on either the first, second or third floor of the adjoining block.
There is pedestrian and car access to the courtyards of the main development from Carver Street and Pope Street.
Pedestrian access to the adjacent block is directly opposite the reception area to The Kettleworks development. Car access to the first floor of the multistory car park is via the car park entrance, which is accessible from Pope Street. Access to the second and third floors of the multistory car park is via the car park entrance, which is accessible from Camden Street.
Please ensure that you always park in your designated space within the white lines.
For further information on parking, please contact the Managing Agent, Centrick.
If you have purchased one of Seven Capital’s interior collections as part of your investment, your items (excluding the items from the accessory package) are covered by a two year manufacturer’s warranty from the date of installation. Window dressings purchased through Seven Capital are also covered by a one year manufacturer’s warranty.
Please note that the manufacturer’s warranties do not cover wear and tear or damage.
Download – Seven Capital Interior Collection – Care Guide
SGUV Details
Albion House Number of Apartments: 53
Address:
Apartments 1 to 411:
Albion House, 75 Pope Street, Birmingham, B1 3BG
Camden House Number of Apartments: 49
Address:
Apartments 1 to 411:
Camden House, 80 Pope Street, Birmingham, B1 3BH
Carver House Number of Apartments: 17
Address:
Apartments 1 to 404:
Carver House, Carver Street, Birmingham, B1 3BF
Dayus House Number of Apartments: 49
Address:
Apartments 1 to 410:
Dayus House, 2 Tenby Street South, Birmingham, B1 3BS
Moreton House Number of Apartments: 50
Address:
Apartments 1 to 409:
10 Moreton Street, Birmingham, B1 3BE
Moreton Street Townhouses Number of Properties: 4
Address:
Properties 2 to 8:
Moreton Street, Birmingham, B1 3AX
Summer House Number of Apartments: 32
Address:
Apartments 1 to 406:
95 Pope Street, Birmingham, B1 3BJ
Tenby House Number of Apartments: 41
Address:
Apartments 1 to 410:
12 Tenby Street South, Birmingham, B1 3BQ
Tenby Street Townhouses Number of Properties: 9
Address:
Apartments 1 to 10:
Tenby Street South, Birmingham, B1 3DN
Concierge and Residents Gym Details:
SGUV provides various facilities and services that residents have access to.
Residents will benefit from a 24-hour concierge and security service. The concierge is situated in the reception area of The Kettleworks and can assist with any communal maintenance or cleaning queries and can also provide any other general information regarding the development. The concierge also performs round the clock site patrols and will also act as an emergency contact for residents on site.
There is also a fully equipped gym on the ground floor of The Kettleworks available for resident’s use. Please see the concierge for further details.
Seven Capital Customer Service
Telephone: +44 (0) 121 296 1548 (option 3)
Email Address: customerservice@sevencapital.com
Managing Agent
Centrick
Address: The Exchange, 19 Newhall Street, Birmingham, B3 3PJ
Telephone: +44 (0) 3330 124 125
Email Address: estate@centrick.co.uk
There are pendant lights and LED spotlights located throughout the property as follows:
Please see the below demonstration video on how to change the light bulbs within the property:
The property is fitted with wall mounted electric panel heaters. The heaters have a timer panel which allows you to programme the heating to your specific requirements.
Please read the instruction manual below for further details:
Download – Creda TPR III E Electronic Panel Heaters – User Guide
Please remember to turn on the spur switch which is located next to each individual heater. If there is no electricity to the heaters, then please check that the RCD has not tripped in the consumer unit.
These properties are fitted with wall mounted radiators and a Baxi Combi Boiler which is located in the kitchen. There is also a programmable heating controller located within the property.
Please see the below manuals for further information:
Download – Baxi Combi Boiler – User Guide
Download – Honeywell Thermostat CM727 – User Guide
The bathrooms are fitted with an electric ladder style towel rail.
Please remember to turn on the spur switch for the towel heater which is located just outside of the bathroom. If there is no electricity to the towel heater, then please check that the RCD has not tripped in the consumer unit.
The consumer unit (fuse board) is located within the storage cupboard of the property. The consumer units are fitted with British Standard RCD (circuit breaker/cut out) for your safety.
The RCD will shut down if there is an electrical problem with the circuit. Each circuit is labelled in the consumer unit. The RCD will trip if there is a problem with a particular circuit. This is a safety feature which protects you from electrocution.
Common issues which will trip an RCD are things such as: light bulbs blowing and problems with kitchen appliances or electrical equipment i.e. toasters, kettles, irons, TV’s and laptops. To reset the fuse board, please push the RCD. If the RCD will not reset, then there is problem with one of the appliances or electrical equipment.
Please read the instruction manual below for further details:
Download – Contactum Metal Consumer Units – Installation Guide
Alternatively, please see the demonstration video below on how to use the consumer unit:
The property has a TV, telephone and internet point in the living area. All points are pre-wired by OFNL (Open Fibre Networks Limited) and the fibre optic infrastructure at the development is maintained and operated by OFNL who specialise in full fibre services.
There are a variety of service providers that you can choose from for your broadband and telephone services. Once you have contacted your chosen broadband provider, a wireless router will be posted to you to enable you to complete the set up in your new home. Should you encounter any problems with your broadband or telephone, then please contact your chosen service provider in the first instance. For further information, please visit www.ofnl.co.uk/residents-businesses/available-isps.
The fibre infrastructure fitted by OFNL provides Freeview TV via a communal satellite as standard, therefore you will not need to attach an additional aerial or satellite to the exterior of the building. You will be able to receive these channels by plugging your TV into an aerial point and selecting auto-tune on your television. For additional television packages, you can choose from the selection of providers listed below. Should you experience any problems with the TV signal including pixilation, please ensure your television is set up and tuned correctly in the first instance. Should this not resolve the problem, then please contact OFNL on 02921 678 550 or by visiting www.ofnl.co.uk/get-in-touch.
To set up your TV, telephone and broadband services, please select the best deal for your individual requirements by choosing one of the following service providers:
See the Light – 0800 331 7638 / www.seethelight.co.uk
Rocket Fibre – 03301 227 711 / www.rocket-fibre.co.uk
Love Your Broadband – 02087 607 669 / www.loveyourbroadband.co.uk
Merula – 08002 982 375 / www.merula.net/ofnl
Direct Save Telecom – 0800 027 3930 / www.directsavetelecom.co.uk
Hello Internet – 03333 449 375 / www.hello-internet.co.uk
Vfast Internet – 01227 668 901 / www.vfast.co.uk
Pure Broadband – 01482 778 838 / www.purebroadband.net/ftth
Pulse 8 – 08000 428 888 / www.pulse8.co.uk
BreezTel – 08000 465 367 / www.breeztel.com
MTH Networks – 01536 661 050 / www.mthnetworks.com
Air Broadband – 01223 653 400 / www.airbroadband.co.uk
Link Broadband – 03301 741 444 / www.linkbroadbands.com
Kinetic Telecom – 01702 841 841 / www.ktel.co.uk/
RedRaw Internet – 01803 500 009 / www.redrawinternet.com
For further information regarding available the providers, please see the below PDF documents:
Download – OFNL Information Sheet
Download – OFNL Information Sheet (FIRS)
Download – OFNL Information Sheet (Sky Q)
The list of service providers is subject to change and up to date information can be found by visiting www.ofnl.co.uk/residents-businesses/postcode-checker.
Please Note: It is the responsibility of the occupier to acquire their own television license which can be sourced by visiting www.tvlicensing.co.uk.
The kitchen appliances are wired to a fused spur on the wall in the kitchen area. Please ensure that the spur is switched on for the kitchen appliances to operate.
If an appliance is not working, please first check the electrics and then check that the RCD has not tripped (please see the consumer unit demonstration video or manual for further details). If there is electric to the property and the RCD has not tripped, then please see the kitchen demonstration video on the appliances tab.
There is a hard-wired battery back-up smoke detector within each property. There is also a hard-wired heat alarm that has a battery back-up fitted within the kitchen of each property.
If you hear the alarm, it’s important that you follow the fire evacuation procedures displayed in the property handbook and also on the noticeboards throughout the building.
Please see the smoke alarm & heat alarm manuals below for further details:
Download – Aico Optical Smoke Alarm – Product Data Sheet
Download – Aico Heat Alarm – Product Data Sheet
The Electrical Installation Certificate will have been provided on legal completion of the property.