Development Name: Regency Place

The bicycle racks are located in the lower level of the car park in the development. Please contact the Managing Agent, Centrick Property for further details.

Bin stores are located in the upper level of the car park in the development. The bin stores are maintained by the Managing Agent, Centrick Property who also organise the collection by Birmingham City Council.

It is important to break down any boxes placed in the recycling. Do not overfill the refuse containers, as this will result in them not being collected which may consequently attract vermin.

For further information, please refer to the information board in the reception area of the building or alternatively contact the Managing Agent, Centrick Property.

 

Front Door

The front door to the property and frame come to site as a set with the door pre-hung in the frame. The main entrance door to the property is to a full British Standard specification and is fire compliant. It is fitted with three hinges, a Euro Cylinder Sash Lock with a thumb turn and a spy hole for security. Front doors cannot be replaced without seeking advice from your Managing Agent, as this could affect the fire integrity of the property. Please contact the Managing Agent, Centrick Property for the procedure in which to apply for consent.

Internal Doors

The internal doors come to site as a set with the doors pre-hung in their frames. The doors and frames were purchased from Midland Building Products and their website for your reference is: www.mbp.co.uk.

Front Door Ironmongery

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Lock Body

The front door lock is a Zoo Architectural Hardware Mortice Lock Latch. Please see the product data sheet below for your reference:

Door Lock and Thumb Turn

The front door lock is a Euro Spec Architectural Hardware Lock & Thumb Turn. Please see the product data sheet below for your reference:

Door Escutcheon

The front door escutcheon is a Zoo Architectural Hardware Mortice Lock Latch. Please see the product data sheet below for your reference:

Door Closer

The front door closer is manufactured by Boss Door Controls. Please see the product data sheet below for your reference:

Bathroom Door Ironmongery

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Lock

The bathroom door lock is a Zoo Architectural Hardware Mortice Lock. Please see the product data sheet below for your reference:

Door Latch

The bathroom door latch is a Zoo Architectural Hardware Mortice Latch. Please see the product data sheet below for your reference:

Door Thumb Turn

The bathroom door has a thumb turn lock on the inside of the door in order to lock it and a safety release screw to unlock the door from the outside if needed.

The manufacturer is Zoo Architectural Hardware. Please see the product data sheet below for your reference:

Door Ironmongery Generally

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Latch

The bathroom door latch is a Zoo Architectural Hardware Mortice Latch. Please see the product data sheet below for your reference:

Door Stop

There are door stops located by each door within the property (where required).

The manufacture is Zoo Architectural Hardware. Please see the product data sheet below for your reference:

Door Entry System

There is a video entry intercom system within the property which is linked to the external intercom on the main entrance doors. These provide each occupier with control of visitors entering the building. Please do not provide access to anyone you are not familiar with; in order to prevent security issues within the building.

Fobs

For your security, the building is accessed via a fob entry system to the main entrance/external doors. Each occupant will have their own access fob.

Please contact the Managing Agent, Centrick Property should you require a replacement or an additional fob and they will confirm the cost for this service.

Lighting

There are pendant lights and LED spotlights located throughout the property as follows:

• • The bathroom, kitchen, living area and hallway are fitted with spotlights.
• • The bedrooms are fitted with pendant light fittings.
• • The storage cupboards are fitted with bayonet light fittings.
• • The kitchen wall cabinets are fitted with down lights underneath.

Please see the below demonstration video on how to change the light bulbs within the property:

Heating

The property is fitted with wall mounted electric panel heaters. The heaters have a timer panel which allows you to programme the heating to your specific requirements.

Please read the instruction manual below for further details:

Download – Heatstore HSDP1500 Panel Heater – Product Data Sheet

Please remember to turn on the spur switch which is located next to each individual heater. If there is no electricity to the heaters, then please check that the RCD has not tripped in the consumer unit.

Towel Rail

The bathrooms are fitted with an electric ladder style towel rail.

Please remember to turn on the spur switch for the towel heater which is located just outside of the bathroom. If there is no electricity to the towel heater, then please check that the RCD has not tripped in the consumer unit.

Consumer Unit (Fuse Board)

The consumer unit (fuse board) is located within the storage cupboard of the property. The consumer units are fitted with British Standard RCD (circuit breaker/cut out) for your safety.

The RCD will shut down if there is an electrical problem with the circuit. Each circuit is labelled in the consumer unit. The RCD will trip if there is a problem with a particular circuit. This is a safety feature which protects you from electrocution.

Common issues which will trip an RCD are things such as: light bulbs blowing and problems with kitchen appliances or electrical equipment i.e. toasters, kettles, irons, TV’s and laptops. To reset the fuse board, please push the RCD. If the RCD will not reset, then there is problem with one of the appliances or electrical equipment.

Please read the instruction manual below for further details:

Download – Cudis Consumer Unit – Product Data Sheet

Alternatively, please see the demonstration video below on how to use the consumer unit:

TV, Telephone & Internet

The property has a TV, telephone and internet point in the living area. All points are pre-wired by OFNL (Open Fibre Networks Limited) and the fibre optic infrastructure at the development is maintained and operated by OFNL who specialise in full fibre services.

There are a variety of service providers that you can choose from for your broadband and telephone services. Once you have contacted your chosen broadband provider, a wireless router will be posted to you to enable you to complete the set up in your new home. Should you encounter any problems with your broadband or telephone, then please contact your chosen service provider in the first instance. For further information, please visit www.ofnl.co.uk/residents-businesses/available-isps.

The fibre infrastructure fitted by OFNL provides Freeview TV via a communal satellite as standard, therefore you will not need to attach an additional aerial or satellite to the exterior of the building. You will be able to receive these channels by plugging your TV into an aerial point and selecting auto-tune on your television. For additional television packages, you can choose from the selection of providers listed below. Should you experience any problems with the TV signal including pixilation, please ensure your television is set up and tuned correctly in the first instance. Should this not resolve the problem, then please contact OFNL on 02921 678 550 or by visiting www.ofnl.co.uk/get-in-touch.

To set up your TV, telephone and broadband services, please select the best deal for your individual requirements by choosing one of the following service providers:

See the Light – 0800 331 7638 / www.seethelight.co.uk

Rocket Fibre – 03301 227 711 / www.rocket-fibre.co.uk

Love Your Broadband – 02087 607 669 / www.loveyourbroadband.co.uk

Merula – 08002 982 375 / www.merula.net/ofnl

Direct Save Telecom – 0800 027 3930 / www.directsavetelecom.co.uk

Hello Internet – 03333 449 375 / www.hello-internet.co.uk

Vfast Internet – 01227 668 901 / www.vfast.co.uk

Pure Broadband – 01482 778 838 / www.purebroadband.net/ftth

Pulse 8 – 08000 428 888 / www.pulse8.co.uk

BreezTel – 08000 465 367 / www.breeztel.com

MTH Networks – 01536 661 050 / www.mthnetworks.com

Air Broadband – 01223 653 400 / www.airbroadband.co.uk

Link Broadband – 03301 741 444 / www.linkbroadbands.com

Kinetic Telecom – 01702 841 841 / www.ktel.co.uk/ 

RedRaw Internet  – 01803 500 009 / www.redrawinternet.com

For further information regarding available the providers, please see the below PDF documents:

Download – OFNL Information Sheet

Download – OFNL Information Sheet (FIRS)

Download – OFNL Information Sheet (Sky Q)

The list of service providers is subject to change and up to date information can be found by visiting www.ofnl.co.uk/residents-businesses/postcode-checker.

Please Note: It is the responsibility of the occupier to acquire their own television license which can be sourced by visiting www.tvlicensing.co.uk.

Fused Spur Sockets

The kitchen appliances are wired to a fused spur on the wall in the kitchen area. Please ensure that the spur is switched on for the kitchen appliances to operate.

If an appliance is not working, please first check the electrics and then check that the RCD has not tripped (please see the consumer unit demonstration video or manual for further details). If there is electric to the property and the RCD has not tripped, then please see the kitchen demonstration video on the appliances tab.

Smoke Alarm

There is a hard-wired battery back-up smoke detector within each property.

If you hear the alarm, it’s important that you follow the fire evacuation procedures displayed in the property handbook and also on the noticeboards throughout the building.

Please see the manual below for further details:

Download – Aico Optical Smoke Alarm – Product Data Sheet

Electrical Installation Certificate

The Electrical Installation Certificate will have been provided on legal completion of the property.

Stop Cock

Each property is fitted with a stopcock to fully isolate the water supply to each individual property. These are located outside of the front door to each property within the corridor just above the ceiling void. They are located here for the ease of being able to isolate the water supply to a property in the event that the occupier isn’t available at the time of an emergency.

Isolation Valves

Each plumbed in fixture and fitting pipework within the property is fitted with isolation valves, meaning that you can isolate the water supply to any fitting rather than turning the water off to the whole of your property via the stopcock. The isolation valves can be found for the supplies to the toilet, washbasin, kitchen sink, washing machine and dishwasher.

There is also an isolation valve within the storage cupboard of each property which isolates the water to the whole property when turned to the off position.

Please see the below video and guidance on how to isolate the water supply to a fitting within your property.

Waste Plumbing

Waste water from your kitchen and bathroom runs through the pipework directly into the drainage system. You are responsible for the maintenance of all the fittings and waste pipes within your property.

If you find that a washbasin, sink, bath or shower is taking longer than normal to drain, then you can use a chemical drain cleaner which is readily available from all good DIY stores. Alternatively, please seek professional advice. You can prevent your sinks and plug holes from becoming blocked by regularly cleaning them.

Please refrain from putting food waste, oils or any fats into sinks, as this may cause blockages. Do not dispose of anything other than toilet tissue in the toilets. Items such as nappies, wipes and sanitary items should not be disposed of down the toilet as the system is not designed to deal with such items. Flushing items such as these may result in an expensive blockage for which you would be liable.

Post boxes for all of the properties are located within the main entrance reception area in the post room.

If you require a replacement post box key, then you will need to contact the Managing Agent, Centrick Property to place an order for a replacement. Replacement post box keys are chargeable by the Managing Agent, Centrick Property and you are responsible for paying the additional cost incurred.

Motorway

The nearest motorways to the development are the M6, M42 and the M5.

Train

New Street Station is one of three main railway stations in the city centre of Birmingham, along with Birmingham Moor Street and Birmingham Snow Hill. All of the above train stations are within a short drive or bus ride away from the development.

Bus Routes

There are a number of bus stops within walking distance of the development. Please visit http://nxbus.co.uk/west-midlands/information/buses-to-birmingham-city-centre/ for further information.

 

Airport

Birmingham International Airport is within an hour’s drive from the development. For further details please visit www.birminghamairport.co.uk.

 

Council Tax

The local council is Birmingham City Council. For further information, please visit their website at https://www.birmingham.gov.uk/info/20005/council_tax.

Electric 

The electricity meter for each individual property is located within the storage cupboard of each individual property. 

The electricity provider for the development is Scottish Power. For further information, please visit their website at https://www.scottishpower.co.uk.

Water 

The water meter for each individual property is located within the storage cupboard of each individual property. 

Severn Trent Water are the water supplier for the development. For further information, please visit their website at www.stwater.co.uk.

 

Please note that you are liable for all utility payments and council tax from the date of legal completion of your property.