Ventilation – Regency Place

There is an air ventilation system with your property that should be left on at all times.

Keeping the ventilation system switched on will reduce the moisture produced by everyday activities such as cooking, ironing and showering.

Wall Finishes – Regency Place

Each property is finished in white matt emulsion to the walls and ceiling. The woodwork within each property is finished in white gloss.

Download – Johnstones Jonmat Premium Contract Matt – Product Data Sheet

Download – Johnstones Professional Gloss – Product Data Sheet

The bathroom is fitted with full height wall tiles to the shower area.

Download – Bathroom Wall & Floor Tiles – Cleaning & Care Guide

Download – Bathroom Wall & Floor Tiles – Stain Cleaning Guide

 

Signs of cracking and shrinkage are normal as your apartment has a ‘drying out’ period of between 9-12 months. Water has been absorbed during construction and it is important that the drying out period is gradual. This can be achieved by:

–  Ensuring that the property is well ventilated.

– Using the heating sparingly during the first few months.

– Reducing condensation as much as possible by covering pans whilst cooking, drying clothes in well ventilated rooms, closing kitchen/bathroom doors to prevent steam from travelling through the property, using extractors, wiping down moisture off surfaces and maintaining a low background heat.

If you are concerned about a crack, then please email a photo by logging an issue on the Seven Capital Information Hub and a response will be provided by our Aftersales team. Ordinarily cracks can be dealt with during normal decoration once the property has dried out, however large cracks of a certain thickness will be covered under warranty.

White deposits may appear on wall surfaces which is called efflorescence. Efflorescence can be caused by the natural seepage of salts used in the construction materials. This should not be of concern, as the marks can be wiped down with a dry stiff brush. It is important not to wash the marks, as it will make the issue worse.

Welcome Page – Regency Place

IMPORTANT NOTICE:

The warranty defect period has now expired on your apartment; however, the build warranty is still in place. Please refer to your completion documentation for reference.

Any issues raised for the apartment will not be instructed, we therefore ask that any issues you have are referred to your Landlord/Letting Agent or Estate Management for communal issues.

Please continue to use the Information Hub to your advantage by referring to appliance manuals or any troubleshooting guides that may be of help to you.

Our Information Hub has been created to provide a wealth of information on Regency Place, your property and the surrounding area of Central Birmingham.

To explore the Information Hub, simply use the tabs above to help you locate your local service providers and identify documentation and videos on appliances. You will also find details on how to report issues with your apartment.

We’ve designed the Information Hub to be quick and easy to use. However, if you have any questions or queries, please contact us – your feedback is always welcome.

Please note: Access to the Hub is permitted to tenants, owners and letting agents.

External Windows and Doors – Regency Place

External Doors

The main double doors on the front of the building are kept permanently closed and locked by means of overhead door closers and magnetic locks. The doors can be released by:

– Placing your pedestrian access fob against the control panel outside the main entrance door.

– Pressing the door release to the side of the door from inside the reception area.

– Pressing the door release button on the intercom phone within your property to allow access; when the video entry system inside the property has been activated by a visitor from the control panel outside the building.

Please note that the fire escapes in the development must be kept locked and must only be used in the event of a fire.

Windows

The windows in your property are new powder coated aluminium double glazed units. 

The internal cleaning of the windows is the responsibility of the occupier and must be carried out in a safe manner. The external cleaning of the windows is the responsibility of the Managing Agent, Centrick Property.

Apartment Information – Regency Place

Security

The main entrance door to your property is to a full British Standard specification and is also fire compliant. It is fitted with 3 hinges, a Euro Cylinder Sash Lock with a thumb turn and a spyhole for your security. Front doors to the property cannot be replaced without seeking advice from the Managing Agent, Centrick Property, as this could jeopardise the fire integrity of your property. Please contact the Managing Agent, Centrick Property for their procedure on how to apply for consent to change the front door to your property.

Intercom System

There is an individual video intercom system within your property that is linked to the main entrance doors to the development. This allows each resident control of visitors into the building. In order to prevent security issues within the development, please do not provide access to anyone who you are not familiar with.

Download – Videx IP Video Intercom – User Guide

Fire Safety

A hard-wired smoke detector that has a battery back-up is located within each property. The alarms are interlinked throughout the whole development to ensure safety and peace of mind for all occupants.

Download – Aico Optical Smoke Alarm – Product Data Sheet

You should regularly test the detectors by pressing the button on the device and also ensure that the batteries are changed regularly to allow for the detectors to work to their optimum. For your own safety, smoke detectors should not be removed from their fixtures or covered and also need to be well maintained.

The information board located within the reception will provide you with information on where the emergency exits are, as well as the fire emergency procedure for the development. Please ensure that you familiarise yourself with this information. For further information, please contact the Managing Agent, Centrick Property.

Appliances – Regency Place

Built-in Oven

Your property is fitted with a Beko Built-in Oven that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Built-in Oven BCW14500B – User Manual

Built-in Hob

Your property is fitted with a Beko Built-in Hob that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Built-in Hob HIC64102/HCC64103 – User Manual

Cooker Hood

Your property is fitted with a Beko Cooker Hood that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Cooker Hood CCB6254S – User Manual

The video below demonstrates how to use the built-in hob and cooker hood:

Fridge/Freezer

Your property is fitted with a Beko Fridge/Freezer that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Frost Free Combi Fridge/Freezer BCFD173 – User Manual

The fridge/freezer should be defrosted every six months to maintain an excellent working condition and prevent the build-up of ice. When de-frosting the fridge freezer, please ensure that there is no resting water on the housing unit as this will cause damage. You may want to protect the unit with dry clothes to avoid this from happening.

If the fridge/freezer is not working, please ensure that the appliance is turned on at the multi-switch panel located in your kitchen. Please make sure that it is on by pressing the switch down. If the fridge/freezer still does not work, please check that the consumer unit has not tripped out. All of the switches should be in the upwards position.

The video below demonstrates how to use the fridge/freezer:

Washer-Dryer

Your property is fitted with a Beko Washer-Dryer that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Washer-Dryer WDIY854310 – User Manual

Download – Beko Washer-Dryer WDJ7523023W – User Manual

Dishwasher

Your property is fitted with a Beko Dishwasher that is covered by a 2 year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Dishwasher DIN16210 – User Manual

Download – Beko Dishwasher DIN15210/DIN15211 – User Manual

Dishwasher – Beko Dishwasher DIS15010 – User Manual

The video below demonstrates how to use the dishwasher:

Bathroom – Regency Place

In the bathroom, there is a tiled splash-back behind the wash basin which sits on a vanity unit with built-in storage. There is also a large mirror above the wash basin.

Bath, Bath Screen, Bath Panel, Shower Mixer & Kit

The bath is an Ideal Standard Sottini Lato 170 x 70cm Idealform Water Saving Bath. Please see the product data sheet below for your reference:

Download – Lato Idealform Water Saving Bath – Product Data Sheet

The bath screen is an Ideal Standard New Connect Radius Bath Screen. Please see the product data sheet below for your reference:

Download – Radius Bath Screen – Product Data Sheet

The bath panel is an Ideal Standard Sottini Lato 170cm Front Panel. Please see the product data sheet below for your reference:

Download – Lato Front Panel – Product Data Sheet

The shower mixer & kit is an Ideal Standard Sottini Basento Slim Square Built-in Thermostatic Bath Shower Mixer and an Ideal Standard Idealrain S3 Shower Kit 3 Function. Please see the product data sheets below for your reference:

Download – Basento Slim Square Built-in Thermostatic Bath Shower Mixer – Product Data Sheet

Download – Idealrain S3 Shower Kit 3 Function – Product Data Sheet

Shower Tray, Shower Screen, Shower Mixer & Kit

The shower tray is an Ideal Standard Idealite Upstand Low Profile Shower Tray 1200 x 760mm & Waste. Please see the product data sheet below for your reference:

Download – Idealite Upstand Low Profile Shower Tray 1200 x 760mm & Waste – Product Data Sheet

The shower screen is an Ideal Standard Kubo 1200mm Slider Door Alcove. Please see the product data sheet below for your reference:

Download – Kubo 1200mm Slider Door Alcove – Product Data Sheet

The shower mixer & kit is an Ideal Standard Sottini Basento Slim Square Built-in Thermostatic Shower Mixer and an Ideal Standard Idealrain S3 Shower Kit 3 Function. Please see the product data sheets below for your reference:

Download – Basento Slim Square Built-in Thermostatic Shower Mixer – Product Data Sheet

Download – Idealrain S3 Shower Kit 3 Function – Product Data Sheet

Wash Basin, Vanity Unit, Wash Basin Tap & Hand Rinse Wash Basin

The wash basin is an Ideal Standard Tempo 50cm Vanity Wash Basin. Please see the product data sheet below for your reference:

Download – Tempo 50cm Vanity Wash Basin – Product Data Sheet

The vanity unit is an Ideal Standard Tempo Wall Hung 500mm Vanity Unit with 2 Drawers. Please see the product data sheet below for your reference:

Download – Tempo Wall Hung 500mm Vanity Unit With 2 Drawers – Product Data Sheet

The wash basin tap is an Ideal Standard Sottini Tesino Single Lever Basin Mixer. Please see the product data sheet below for your reference:

Download – Tesino Single Lever Basin Mixer – Product Data Sheet

The hand rinse wash basin is an Ideal Standard Sottini Isarca 40cm Hand Rinse Wash Basin. Please see the product data sheet below for your reference:

Download – Isarca 40cm Hand Rinse Wash Basin – Product Data Sheet

Toilet Bowl/Seat & Toilet Flush Plate

The toilet bowl/seat is an Ideal Standard Sottino Isarca Wall Mounted WC Suite. Please see the product data sheet below for your reference:

Download – Isarca Wall Mounted WC Suite – Product Data Sheet

The toilet flush plate is an Ideal Standard Karisma Flush Plate (AA). Please see the product data sheet below for your reference:

Download – Karisma Flush Plate (AA) – Product Data Sheet

 

*Please refer to the Flooring page for information on the bathroom floor.

*Please refer to the Wall Finishes page for information on the bathroom wall tiles.

Bicycle Racks – Regency Place

The bicycle racks are located in the lower level of the car park in the development. Please contact the Managing Agent, Centrick Property for further details.

Bin Stores – Regency Place

Bin stores are located in the upper level of the car park in the development. The bin stores are maintained by the Managing Agent, Centrick Property who also organise the collection by Birmingham City Council.

It is important to break down any boxes placed in the recycling. Do not overfill the refuse containers, as this will result in them not being collected which may consequently attract vermin.

For further information, please refer to the information board in the reception area of the building or alternatively contact the Managing Agent, Centrick Property.