Parking – Regency Place

For residents with parking, you will find your allocated space towards the rear of the development across two levels. There is an electric charging point for use with electric powered vehicles, which is located in space number 14.

There is pedestrian access from the both the ground floor and also the first floor of the development. Car access is via the two separate car park entrances for both the upper and lower levels of the car park, which are accessible from Edward Street.

Please ensure that you always park in your designated space within the white lines.

For further information on parking, please contact the Managing Agent, Centrick Property.


Medical – Regency Place


Hockley Medical Practice – 0.7 mile (3 minute drive)

City Hospital – 0.9 miles (3 minute drive)

Birmingham Women’s Hospital – 3.3 miles (14 minute drive)

Birmingham Children’s Hospital – 2.0 miles (7 minute drive)

To find information about local NHS services including local GPs, hospital services and dentists, then please contact the NHS directly or visit their website which is

Furniture – Regency Place

If you have purchased one of Seven Capital’s interior collections as part of your investment, your items (excluding the items from the accessory package) are covered by a two year manufacturer’s warranty from the date of installation.  Window dressings purchased through Seven Capital are also covered by a one year manufacturer’s warranty.

Please note that the  manufacturer’s warranties do not cover wear and tear or damage.

Download – Seven Capital Interior Collection – Care Guide



Health and Safety – Regency Place

Each property is fitted with a hard-wired smoke detector that has a battery back-up. The alarm is interlinked throughout the whole development to ensure safety and peace of mind for all occupants.

On hearing the alarm, please do not use the lifts. Please do not try to tackle the fire yourself by using the extinguishers, unless you are trained to do so.

Please use designated emergency exit routes only. The information board located within the reception will provide you with information on where the emergency exits are, as well as the fire emergency procedure for the development. For further information, please contact the Managing Agent, Centrick Property.

Help Centre – Regency Place

Contact Telephone Numbers

Seven Capital: Customer Service: 0121 296 1548 (option 3)

Aftersales: 0121 296 1548 (option 2)

Emergency Water: 0800 783 4444 (Severn Trent Water)
Electrical Faults: 0800 40 40 90 (National Grid)
Centrick Property Management Services (24/7): 03330 124 125

Home Warranty Information

Upon completion, a Checkmate Insurance Certificate for the Castle 10 Policy was issued. Problems with new homes are rare, however in the unlikely event that you do need this insurance, further information can be found on the Checkmate website: The warranty covers the build for 10 years, under which the developer provides cover for the first 2 years and Checkmate for the remaining 8 years covering.

Please note that general wear and tear and accidental damage will not be covered by your warranty.

For further information on what is included within the Checkmate Castle 10 Policy warranty, please click on the link below. Alternatively, Checkmate can be contacted on: 020 7933 2626.

To report an issue within your apartment, then please click here.

Customer Satisfaction

Seven Capital endeavour to provide the highest level of customer service. However, if for any reason you are dissatisfied with any aspect of the building or the service that you have received, then please contact our Customer Care team at

We would love to receive your feedback and would appreciate it if you could complete a brief customer survey by clicking the link below:

Hot Water – Regency Place

The OSO electric hot water cylinder is located within the storage cupboard of the property.

The controller for the hot water cylinder is also located within the storage cupboard of the property. The controller will need to be programmed in order to set the timings to provide hot water as required.

Any faults with the hot water cylinder or the controller will be covered under the warranty for the property. Prior to reporting an issue, it is suggested that the controller is checked for power and to identify if it has tripped on the fuse board in the first instance. If something is tripping out the electrics, it is the responsibility of the occupier to identify where the fault lies. This can be done by unplugging all electrical items, resetting the trip switches and plugging the items back in one by one to identify the source of the fault.

Download – Horstmann Programmer – Instruction Manual

Download – OSO Super S Hot Water Cylinder – User Guide

Kitchen – Regency Place

Delta Laminates have fitted the kitchens at Regency Place. The kitchen is fitted with integrated appliances which include: a microwave oven, hob, cooker hood, dishwasher, washer dryer and fridge freezer.

There is an anthracite gloss (dark grey) & white gloss finish to the kitchen cupboards and a pure white Corian work surface.

In order to get the maximum benefit from your new kitchen, please take time to read through the following notes below on how to care for and preserve your new kitchen.

Download – Delta Laminates – Operation & Maintenance Manual

Lift – Regency Place

The lifts are located on every floor of the development near the reception area and towards the rear of the development.

Lift doors must not be wedged open or held for any period of time, as this can cause them to malfunction. Please take the appropriate precautions when transporting large and bulky items such as furniture within the lifts, in order to prevent damage from being caused. In the event of a fire, please do not use the lifts.

If you experience any issues within the lifts, then please dial the emergency number using the internal lift alarm instructions or contact the Managing Agent, Centrick Property without delay. Any general maintenance issues with the lifts should be reported to the Managing Agent, Centrick Property.


Local Area – Regency Place

Regency Place is surrounded by the best of industrial and cultural history in Birmingham.

The famous Birmingham Canal Network was designed and constructed by James Brindley in the mid-1700’s. The Birmingham Canal Network stretches over 100 miles and the city is alleged to have more canals than Venice!

During the height of the Industrial Revolution, the canals carried all manner of raw materials, coal, food and rubbish etc. It continued to be the most popular mode of transportation for goods until the railway revolution in the 1830’s, although large companies continued to use the canal network until the mid-20th century; Cadbury’s continued transporting their products by canal until the mid-1960’s.

Originally, the area around Regency Place was known for its large sandpits where sand was extracted from the ground to then be used in making moulds for jewellery products in the near-by Jewellery Quarter.

The Jewellery Quarter is Europe’s largest concentration of businesses involved in the jewellery trade and produces 40% of all the jewellery made in the UK. It is also home to the world’s largest Assay Office, which hallmarks around 12 million items a year.

Historically, the Jewellery Quarter has been the birthplace of many pioneering advancements in industrial technology. George Elkington is credited for the development of electroplating in 1840 in his silver works on Newhall Street and also invented in the Jewellery Quarter, was the first man-made plastic, Parkesine, by Alexander Parkes in 1862.