Parking – Regency Place

For residents with parking, you will find your allocated space towards the rear of the development across two levels. There is an electric charging point for use with electric powered vehicles, which is located in space number 14.

There is pedestrian access from the both the ground floor and also the first floor of the development. Car access is via the two separate car park entrances for both the upper and lower levels of the car park, which are accessible from Edward Street.

Please ensure that you always park in your designated space within the white lines.

For further information on parking, please contact the Managing Agent, Centrick Property.

 

Furniture – Regency Place

If you have purchased one of Seven Capital’s interior collections as part of your investment, your items (excluding the items from the accessory package) are covered by a two year manufacturer’s warranty from the date of installation.  Window dressings purchased through Seven Capital are also covered by a one year manufacturer’s warranty.

Please note that the  manufacturer’s warranties do not cover wear and tear or damage.

Download – Seven Capital Interior Collection – Care Guide

 

 

Health and Safety – Regency Place

Each property is fitted with a hard-wired smoke detector that has a battery back-up. The alarm is interlinked throughout the whole development to ensure safety and peace of mind for all occupants.

On hearing the alarm, please do not use the lifts. Please do not try to tackle the fire yourself by using the extinguishers, unless you are trained to do so.

Please use designated emergency exit routes only. The information board located within the reception will provide you with information on where the emergency exits are, as well as the fire emergency procedure for the development. For further information, please contact the Managing Agent, Centrick Property.

Help Centre – Regency Place

Contact Telephone Numbers

Seven Capital: Customer Service: 0121 296 1548 (option 3)

Aftersales: 0121 296 1548 (option 2)

Emergency Water: 0800 783 4444 (Severn Trent Water)
Electrical Faults: 0800 40 40 90 (National Grid)
Centrick Property Management Services (24/7): 03330 124 125

Home Warranty Information

Upon completion, a Checkmate Insurance Certificate for the Castle 10 Policy was issued. Problems with new homes are rare, however in the unlikely event that you do need this insurance, further information can be found on the Checkmate website: www.checkmate.uk.com. The warranty covers the build for 10 years, under which the developer provides cover for the first 2 years and Checkmate for the remaining 8 years covering.

Please note that general wear and tear and accidental damage will not be covered by your warranty.

For further information on what is included within the Checkmate Castle 10 Policy warranty, please click on the link below. Alternatively, Checkmate can be contacted on: 020 7933 2626.

https://www.checkmate.uk.com/Downloads/CheckmateHomeownersGuide.pdf

To report an issue within your apartment, then please click here.

Customer Satisfaction

Seven Capital endeavour to provide the highest level of customer service. However, if for any reason you are dissatisfied with any aspect of the building or the service that you have received, then please contact our Customer Care team at customerservice@sevencapital.com.

We would love to receive your feedback and would appreciate it if you could complete a brief customer survey by clicking the link below:

http://web.sevencapital.com/sevencapitalcom-a06fl/pages/7a3f3f2d0c7de71180ce0050568a5943.html

Hot Water – Regency Place

The OSO electric hot water cylinder is located within the storage cupboard of the property.

The controller for the hot water cylinder is also located within the storage cupboard of the property. The controller will need to be programmed in order to set the timings to provide hot water as required.

Any faults with the hot water cylinder or the controller will be covered under the warranty for the property. Prior to reporting an issue, it is suggested that the controller is checked for power and to identify if it has tripped on the fuse board in the first instance. If something is tripping out the electrics, it is the responsibility of the occupier to identify where the fault lies. This can be done by unplugging all electrical items, resetting the trip switches and plugging the items back in one by one to identify the source of the fault.

Download – Horstmann Programmer – Instruction Manual

Download – OSO Super S Hot Water Cylinder – User Guide

Kitchen – Regency Place

Delta Laminates have fitted the kitchens at Regency Place. The kitchen is fitted with integrated appliances which include: a microwave oven, hob, cooker hood, dishwasher, washer dryer and fridge freezer.

There is an anthracite gloss (dark grey) & white gloss finish to the kitchen cupboards and a pure white Corian work surface.

In order to get the maximum benefit from your new kitchen, please take time to read through the following notes below on how to care for and preserve your new kitchen.

Download – Delta Laminates – Operation & Maintenance Manual

Lift – Regency Place

The lifts are located on every floor of the development near the reception area and towards the rear of the development.

Lift doors must not be wedged open or held for any period of time, as this can cause them to malfunction. Please take the appropriate precautions when transporting large and bulky items such as furniture within the lifts, in order to prevent damage from being caused. In the event of a fire, please do not use the lifts.

If you experience any issues within the lifts, then please dial the emergency number using the internal lift alarm instructions or contact the Managing Agent, Centrick Property without delay. Any general maintenance issues with the lifts should be reported to the Managing Agent, Centrick Property.

 

Local Area – Regency Place

Regency Place is surrounded by the best of industrial and cultural history in Birmingham.

The famous Birmingham Canal Network was designed and constructed by James Brindley in the mid-1700’s. The Birmingham Canal Network stretches over 100 miles and the city is alleged to have more canals than Venice!

During the height of the Industrial Revolution, the canals carried all manner of raw materials, coal, food and rubbish etc. It continued to be the most popular mode of transportation for goods until the railway revolution in the 1830’s, although large companies continued to use the canal network until the mid-20th century; Cadbury’s continued transporting their products by canal until the mid-1960’s.

Originally, the area around Regency Place was known for its large sandpits where sand was extracted from the ground to then be used in making moulds for jewellery products in the near-by Jewellery Quarter.

The Jewellery Quarter is Europe’s largest concentration of businesses involved in the jewellery trade and produces 40% of all the jewellery made in the UK. It is also home to the world’s largest Assay Office, which hallmarks around 12 million items a year.

Historically, the Jewellery Quarter has been the birthplace of many pioneering advancements in industrial technology. George Elkington is credited for the development of electroplating in 1840 in his silver works on Newhall Street and also invented in the Jewellery Quarter, was the first man-made plastic, Parkesine, by Alexander Parkes in 1862.

Local Information – Regency Place

Jewellery Quarter Local Information

The Jewellery Quarter is one of the most popular areas for entertainment and culture in the city. Situated in the northern part of the city centre just half a mile from the development, the local area is home to many restaurants, bars and historical and cultural attractions. These include The Museum of Jewellery, The Pen Museum and The Coffin Works. Birmingham Art Museum and Gallery contains one of the country’s largest public collections of Pre-Raphaelite art. The development is within walking distance of Arena Birmingham which plays host to a multitude of different chart-topping musicians and bands, as well as comedians.

Food and Drink

The development is located within the heart of the city centre, just a short walk away from the Jewellery Quarter and benefits from a variety of popular bars, including Rose Villa Tavern, The Button Factory and the new exhibition concept Ana Rocha Bar & Gallery. Birmingham plays host to multiple Michelin star restaurants which include: Simpsons, Purnells and Turners all of which are within close proximity to the development. Other attractions within half an hour of the development include The Sky Bar at the Park Regis Hotel which is situated on Five Ways Island and boasts stunning views and an impressive culinary experience.

Entertainment

Located approximately a mile away from the development is the popular Broadway Plaza leisure complex, benefiting from a multiplex Odeon Cinema, Bowlplex bowling alley and arcade, RockUp indoor rock climbing centre and Nuffield Health Fitness & Wellbeing Gym.

The National Sea Life Centre Birmingham is located in Brindleyplace, as well as Ikon Contemporary Art Gallery, The Crescent Theatre and a range of bars and restaurants. This is just under a mile away from the development and easily accessible on foot.

Shopping and Retail

Birmingham City Centre benefits from three large shopping malls. Grand Central at New Street Station includes the largest John Lewis store outside of London, as well as many other high street brands. There is a range of different culinary experiences within Grand Central, making it an ideal central meeting space. The Bullring Shopping centre has over 160 shops including Debenhams and Topshop and boasts luxury retail stores including Selfridges and Goldsmiths.

Closer to the development, the Jewellery Quarter boasts a huge selection of jewellery shops, most of which have been around for decades!

There are also a number of local convenience stores including Tesco Express Warstone Lane and Co-Op Charlotte Street. For larger superstores, visit Tesco Springhill or Morrisons Five Ways.

Recreation

St Paul’s Square is a quiet leafy square in the heart of the Jewellery Quarter and is perfect for a picnic in the city centre. Birmingham is lauded as having more canals than Venice, making it a perfect walking spot to observe the history and architecture of the industrial revolution.

Edgbaston Reservoir is just over a mile by car from the development and benefits from a sailing club. For those wishing to travel just a little further, the Clent Hills and the Lickey Hills are both located on the south west side of the city.

For football fans, Birmingham has three big local teams; Birmingham City Football Club, Aston Villa and West Bromwich Albion. All three clubs are easily accessible by both car and public transport. For cricket fans, Edgbaston Cricket Ground is just under 3 miles away.

Education

There are a number of reputable schools and universities close to the development including: University of Birmingham, Birmingham City University, Aston University, City Academy Albion Street, City Academy Newhall Street and The Old Fire Station Children’s Nursery.

For further information, please visit www.birmingham.gov.uk.