Development Name: The Quadrant

Council Tax

The local council is Birmingham City Council. For further information, please visit their website at https://www.birmingham.gov.uk/info/20005/council_tax.

Electric 

The electricity meter for each individual property is located within the storage cupboard of each individual property. 

The electricity provider for the development is SSE. For further information, please visit their website at www.sse.co.uk.

Water 

The water meter for each individual property is located within the storage cupboard of each individual property. 

Severn Trent Water are the water supplier for the development. For further information, please visit their website at www.stwater.co.uk.

 

Please note that you are liable for all utility payments and council tax from the date of legal completion of your property.

To explore the Information Hub, simply use the tabs above to help you locate your local service providers and identify documentation and videos on appliances. You will also find details on how to report issues with your apartment.

We’ve designed the Information Hub to be quick and easy to use. However, if you have any questions or queries, please contact us – your feedback is always welcome.

Please note: Access to the Hub is permitted to tenants, owners and letting agents.

External Doors

The main double doors on the front of the building are kept permanently closed and locked by means of overhead door closers and magnetic locks. The doors can be released by:

– Placing your pedestrian access fob against the control panel outside the main entrance door.

– Pressing the door release to the side of the door from inside the reception area.

– Pressing the door release button on the intercom phone within your property to allow access; when the video entry system inside the property has been activated by a visitor from the control panel outside the building.

Please note that the fire escapes in the development must be kept locked and must only be used in the event of a fire.

Windows

The windows in your property are new powder coated aluminium double glazed units. The opening of the sashes are restricted in order to meet building regulations.

The internal cleaning of the windows is the responsibility of the occupier and must be carried out in a safe manner. The external cleaning of the windows is the responsibility of the Managing Agent, Centrick.

Security

The main entrance door to your property is to a full British Standard specification and is also fire compliant. It is fitted with 3 hinges, a Euro Cylinder Sash Lock with a thumb turn and a spyhole for your security. Front doors to the property cannot be replaced without seeking advice from the Managing Agent, Centrick, as this could jeopardise the fire integrity of your property. Please contact the Managing Agent, Centrick for their procedure on how to apply for consent to change the front door to your property.

Intercom System

There is an individual video intercom system within your property that is linked to the main entrance doors to the development. This allows each resident control of visitors into the building. In order to prevent security issues within the development, please do not provide access to anyone who you are not familiar with.

Download – Videx IP Video Intercom – User Guide

Fire Safety

Each property is fitted with a hard-wired smoke detector that has a battery back-up, as well a hard-wired heat alarm that has a battery back-up fitted within the kitchen. The alarms are interlinked throughout the whole development to ensure safety and peace of mind for all occupants.

On hearing the alarms, please do not use the lifts. Please do not try to tackle the fire yourself by using the extinguishers, unless you are trained to do so.

There is a full sprinkler system installed within properties where required. The sprinkler system is designed to activate with the presence of high levels of heat from a fire. The heat from the blaze would then melt the sensor which in turn would activate the sprinkler, discharging water at a rate to contain the fire.

Please use designated emergency exit routes only. The information board located within the reception will provide you with information on where the emergency exits are, as well as the fire emergency procedure for the development. For further information, please contact the Managing Agent, Centrick.

Built-in Oven

Your property is fitted with either a Beko or Neff Built-in Oven that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manuals for guidance, care and maintenance of your appliance:

Download – Beko Built-in Oven BCW14500B – User Manual

Download – Neff Built-in Oven C17MR02N0B – User Manual

Download – Neff Built-in Oven C27MS22N0B – User Manual 

Built-in Hob

Your property is fitted with either a Beko Built-in or Neff Built-in Induction Hob that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Built-in Hob HIC64102/HCC64103 – User Manual

Download – Neff Built-in Induction Hob T36FB40X0 – User Manual

Cooker Hood

Your property is fitted with a Beko Cooker Hood that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Cooker Hood CCB6254S – User Manual

The video below demonstrates how to use the built-in hob and cooker hood:

Fridge/Freezer

Your property is fitted with a Beko Fridge/Freezer that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Frost Free Combi Fridge/Freezer BCFD173 – User Manual

The fridge/freezer should be defrosted every six months to maintain an excellent working condition and prevent the build-up of ice. When de-frosting the fridge freezer, please ensure that there is no resting water on the housing unit as this will cause damage. You may want to protect the unit with dry clothes to avoid this from happening.

If the fridge/freezer is not working, please ensure that the appliance is turned on at the multi-switch panel located in your kitchen. Please make sure that it is on by pressing the switch down. If the fridge/freezer still does not work, please check that the consumer unit has not tripped out. All of the switches should be in the upwards position.

The video below demonstrates how to use the fridge/freezer:

Washer-Dryer

Your property is fitted with a Beko Washer-Dryer that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Washer-Dryer WDIY854310 – User Manual

Dishwasher

Your property is fitted with a Beko Dishwasher that is covered by a 2 year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Dishwasher DIN15210/DIN15211 – User Manual

The video below demonstrates how to use the dishwasher:

In the bathroom, there is a tiled splash-back behind the wash basin which sits on a vanity unit with built-in storage. There is also a large mirror above the wash basin.

Bath, Bath Screen, Bath Panel, Shower Mixer & Kit

The bath is an Ideal Standard Sottini Lato 170 x 70cm Idealform Water Saving Bath. Please see the product data sheet below for your reference:

Download – Lato Idealform Water Saving Bath – Product Data Sheet

The bath screen is an Ideal Standard New Connect Radius Bath Screen. Please see the product data sheet below for your reference:

Download – Radius Bath Screen – Product Data Sheet

The bath panel is an Ideal Standard Sottini Lato 170cm Front Panel. Please see the product data sheet below for your reference:

Download – Lato Front Panel – Product Data Sheet

The shower mixer & kit is an Ideal Standard Sottini Basento Slim Square Built-in Thermostatic Bath Shower Mixer and an Ideal Standard Idealrain S3 Shower Kit 3 Function. Please see the product data sheets below for your reference:

Download – Basento Slim Square Built-in Thermostatic Bath Shower Mixer – Product Data Sheet

Download – Idealrain S3 Shower Kit 3 Function – Product Data Sheet

Shower Tray, Shower Screen, Shower Mixer & Kit

The shower tray is an Ideal Standard Idealite Upstand Low Profile Shower Tray 1200 x 760mm & Waste. Please see the product data sheet below for your reference:

Download – Idealite Upstand Low Profile Shower Tray 1200 x 760mm & Waste – Product Data Sheet

The shower screen is an Ideal Standard Kubo 1200mm Slider Door Alcove. Please see the product data sheet below for your reference:

Download – Kubo 1200mm Slider Door Alcove – Product Data Sheet

The shower mixer & kit is an Ideal Standard Sottini Basento Slim Square Built-in Thermostatic Shower Mixer and an Ideal Standard Idealrain S3 Shower Kit 3 Function. Please see the product data sheets below for your reference:

Download – Basento Slim Square Built-in Thermostatic Shower Mixer – Product Data Sheet

Download – Idealrain S3 Shower Kit 3 Function – Product Data Sheet

Wash Basin, Vanity Unit, Wash Basin Tap & Hand Rinse Wash Basin

The wash basin is an Ideal Standard Tempo 50cm Vanity Wash Basin. Please see the product data sheet below for your reference:

Download – Tempo 50cm Vanity Wash Basin – Product Data Sheet

The vanity unit is an Ideal Standard Tempo Wall Hung 500mm Vanity Unit with 2 Drawers. Please see the product data sheet below for your reference:

Download – Tempo Wall Hung 500mm Vanity Unit With 2 Drawers – Product Data Sheet

The wash basin tap is an Ideal Standard Sottini Tesino Single Lever Basin Mixer. Please see the product data sheet below for your reference:

Download – Tesino Single Lever Basin Mixer – Product Data Sheet

The hand rinse wash basin is an Ideal Standard Sottini Isarca 40cm Hand Rinse Wash Basin. Please see the product data sheet below for your reference:

Download – Isarca 40cm Hand Rinse Wash Basin – Product Data Sheet

Toilet Bowl/Seat & Toilet Flush Plate

The toilet bowl/seat is an Ideal Standard Sottino Isarca Wall Mounted WC Suite. Please see the product data sheet below for your reference:

Download – Isarca Wall Mounted WC Suite – Product Data Sheet

The toilet flush plate is an Ideal Standard Karisma Flush Plate (AA). Please see the product data sheet below for your reference:

Download – Karisma Flush Plate (AA) – Product Data Sheet

 

*Please refer to the Flooring page for information on the bathroom floor.

*Please refer to the Wall Finishes page for information on the bathroom wall tiles.

The bicycle racks are located in the car park of the development. Please contact the Managing Agent, Centrick for further details.

Bin stores are located in the car park of the development. The bin stores are maintained by the Managing Agent, Centrick who also organise the collection by Birmingham City Council.

It is important to break down any boxes placed in the recycling. Do not overfill the refuse containers, as this will result in them not being collected which may consequently attract vermin.

For further information, please refer to the information board in the reception area of the building or alternatively contact the Managing Agent, Centrick.

 

Front Door

The front door to the property and frame come to site as a set with the door pre-hung in the frame. The main entrance door to the property is to a full British Standard specification and is fire compliant. It is fitted with three hinges, a Euro Cylinder Sash Lock with a thumb turn and a spy hole for security. Front doors cannot be replaced without seeking advice from your Managing Agent, as this could affect the fire integrity of the property. Please contact the Managing Agent, Centrick for the procedure in which to apply for consent.

Internal Doors

The internal doors come to site as a set with the doors pre-hung in their frames. The doors and frames were purchased from Midland Building Products and their website for your reference is: www.mbp.co.uk.

Front Door Ironmongery

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Lock Body

The front door lock is a Zoo Architectural Hardware Mortice Lock Latch. Please see the product data sheet below for your reference:

Door Lock and Thumb Turn

The front door lock is a Euro Spec Architectural Hardware Lock & Thumb Turn. Please see the product data sheet below for your reference:

Door Escutcheon

The front door escutcheon is a Zoo Architectural Hardware Mortice Lock Latch. Please see the product data sheet below for your reference:

Door Closer

The front door closer is manufactured by Boss Door Controls. Please see the product data sheet below for your reference:

Bathroom Door Ironmongery

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Lock

The bathroom door lock is a Zoo Architectural Hardware Mortice Lock. Please see the product data sheet below for your reference:

Door Latch

The bathroom door latch is a Zoo Architectural Hardware Mortice Latch. Please see the product data sheet below for your reference:

Door Thumb Turn

The bathroom door has a thumb turn lock on the inside of the door in order to lock it and a safety release screw to unlock the door from the outside if needed.

The manufacturer is Zoo Architectural Hardware. Please see the product data sheet below for your reference:

Door Ironmongery Generally

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Latch

The bathroom door latch is a Zoo Architectural Hardware Mortice Latch. Please see the product data sheet below for your reference:

Door Stop

There are door stops located by each door within the property (where required).

The manufacture is Zoo Architectural Hardware. Please see the product data sheet below for your reference:

Door Entry System

There is a video entry intercom system within the property which is linked to the external intercom on the main entrance doors. These provide each occupier with control of visitors entering the building. Please do not provide access to anyone you are not familiar with; in order to prevent security issues within the building.

Fobs

For your security, the building is accessed via a fob entry system to the main entrance/external doors. Each occupant will have their own access fob.

Please contact the Managing Agent, Centrick should you require a replacement or an additional fob and they will confirm the cost for this service.