Post boxes for all of the properties are located within the main entrance reception area.
If you require a replacement post box key, then you will need to contact the Managing Agent, Centrick to place an order for a replacement. Replacement post box keys are chargeable by the Managing Agent, Centrick and you are responsible for paying the additional cost incurred.
The nearest motorways to the development are the M6, M42 and the M5.
New Street Station is one of three main railway stations in the city centre of Birmingham, along with Birmingham Moor Street and Birmingham Snow Hill. All of the above train stations are within a short drive or bus ride away from the development.
There are a number of bus stops within walking distance of the development. Please visit http://nxbus.co.uk/west-midlands/information/buses-to-birmingham-city-centre/ for further information.
Airport
Birmingham International Airport is within an hour’s drive from the development. For further details please visit www.birminghamairport.co.uk.
Each property is fitted with a hard-wired smoke detector that has a battery back-up, as well a hard-wired heat alarm that has a battery back-up fitted within the kitchen. The communal alarms are interlinked throughout the whole development to ensure safety and peace of mind for all occupants.
On hearing the alarms, please do not use the lifts. Please do not try to tackle the fire yourself by using the extinguishers, unless you are trained to do so.
There is a full sprinkler system installed within properties where required. The sprinkler system is designed to activate with the presence of high levels of heat from a fire. The heat from the blaze would then melt the sensor which in turn would activate the sprinkler, discharging water at a rate to contain the fire.
Please use designated emergency exit routes only. The information board located within the reception will provide you with information on where the emergency exits are, as well as the fire emergency procedure for the development. For further information, please contact the Managing Agent, Centrick.
| Seven Capital: | Customer Service: 0121 296 1548 (option 3)
Aftercare: 0121 296 1548 (option 2) |
| Emergency Water: | 0800 783 4444 (Severn Trent Water) |
| Electrical Faults: | 0800 40 40 90 (National Grid) |
| Centrick Property Management Services (24/7): | 03330 124 125 |
Upon completion, a Checkmate Insurance Certificate for the Castle 10 Policy was issued. Problems with new homes are rare, however in the unlikely event that you do need this insurance, further information can be found on the Checkmate website: www.checkmate.uk.com. The warranty covers the build for 10 years, under which the developer provides cover for the first 2 years and Checkmate for the remaining 8 years covering.
Please note that general wear and tear and accidental damage will not be covered by your warranty.
For further information on what is included within the Checkmate Castle 10 Policy warranty, please click on the link below. Alternatively, Checkmate can be contacted on: 020 7933 2626.
https://www.checkmate.uk.com/Downloads/CheckmateHomeownersGuide.pdf
To report an issue within your apartment, then please click here.
Seven Capital endeavour to provide the highest level of customer service. However, if for any reason you are dissatisfied with any aspect of the building or the service that you have received, then please contact our Customer Care team at customerservice@sevencapital.com.
We would love to receive your feedback and would appreciate it if you could complete a brief customer survey by clicking the link below:
http://web.sevencapital.com/sevencapitalcom-a06fl/pages/7a3f3f2d0c7de71180ce0050568a5943.html
The OSO electric hot water cylinder is located within the storage cupboard of the property.
The controller for the hot water cylinder is also located within the storage cupboard of the property. The controller will need to be programmed in order to set the timings to provide hot water as required.
Any faults with the hot water cylinder or the controller will be covered under the warranty for the property. Prior to reporting an issue, it is suggested that the controller is checked for power and to identify if it has tripped on the fuse board in the first instance. If something is tripping out the electrics, it is the responsibility of the occupier to identify where the fault lies. This can be done by unplugging all electrical items, resetting the trip switches and plugging the items back in one by one to identify the source of the fault.
Original Joinery have fitted the kitchens at The Quadrant. The kitchen is fitted with integrated appliances which include: a microwave oven, hob, cooker hood, dishwasher, washer dryer and fridge freezer.
There is an anthracite gloss (dark grey) & white gloss finish to the kitchen cupboards and a pure white Corian work surface. The penthouse apartments have a solely light grey gloss finish to the kitchen cupboards and a pure white Corian work surface.
In order to get the maximum benefit from your new kitchen, please take time to read through the following notes below on how to care for and preserve your new kitchen.
The perimeter and courtyard landscaping is managed and maintained by the Managing Agent, Centrick.
Please report any external space issues to the Managing Agent, Centrick.
The lifts are located on every floor of the development on each side of the building. Please note that only one lift serves the car park level of the development and that only one lift serves the top floor.
Lift doors must not be wedged open or held for any period of time, as this can cause them to malfunction. Please take the appropriate precautions when transporting large and bulky items such as furniture within the lifts, in order to prevent damage from being caused. In the event of a fire, please do not use the lifts.
If you experience any issues within the lifts, then please dial the emergency number using the internal lift alarm instructions or contact the Managing Agent, Centrick without delay. Any general maintenance issues with the lifts should be reported to the Managing Agent, Centrick.
The Quadrant is surrounded by the best of industrial and cultural history in Birmingham.
The famous Birmingham Canal Network was designed and constructed by James Brindley in the mid-1700’s. The Birmingham Canal Network stretches over 100 miles and the city is alleged to have more canals than Venice!
During the height of the Industrial Revolution, the canals carried all manner of raw materials, coal, food and rubbish etc. It continued to be the most popular mode of transportation for goods until the railway revolution in the 1830’s, although large companies continued to use the canal network until the mid-20th century; Cadbury’s continued transporting their products by canal until the mid-1960’s.
Originally, the area around The Quadrant was known for its large sandpits where sand was extracted from the ground to then be used in making moulds for jewellery products in the near-by Jewellery Quarter.
The Jewellery Quarter is Europe’s largest concentration of businesses involved in the jewellery trade and produces 40% of all the jewellery made in the UK. It is also home to the world’s largest Assay Office, which hallmarks around 12 million items a year.
Historically, the Jewellery Quarter has been the birthplace of many pioneering advancements in industrial technology. George Elkington is credited for the development of electroplating in 1840 in his silver works on Newhall Street and also invented in the Jewellery Quarter, was the first man-made plastic, Parkesine, by Alexander Parkes in 1862.
The Quadrant is located within the city centre with just a short distance from The Jewellery Quarter. Just half a mile from the development, the local area is home to many restaurants, bars, historical and cultural attractions. These include The Museum of Jewellery, The Pen Museum and Birmingham Central Library Shakespeare Memorial Room. Birmingham Art Museum and Gallery contains one of the country’s largest public collections of Pre-Raphaelite art. The development is within walking distance of Arena Birmingham which plays host to a multitude of different chart-topping musicians and bands, as well as comedians.
The development is located within walking distance from the city centre and the Jewellery Quarter which both benefit from a variety of popular bars including: The Ivy, The Button Factory and the new exhibition concept Ana Rocha Bar & Gallery. Birmingham plays host to multiple Michelin star restaurants which include: Opheem, Purnells and Adams all of which are within close proximity to the development. Other attractions within 20 minutes of the development include Folium and Brindley Place where there is a host of bars and restaurants such as Pitcher & Piano.
Located approximately a mile away from the development is the popular Mailbox & the Cube benefiting Everyman cinema, Lane 7 bowling alley, RockUp indoor rock climbing centre and Nuffield Health Fitness centre.
Within a mile, you will find The National Sea Life Centre Birmingham is located in Brindleyplace, as well as Ikon Contemporary Art Gallery, The Crescent Theatre and a range of bars and restaurants.
Birmingham City Centre benefits from three large shopping malls. Grand Central at New Street Station includes the largest John Lewis store outside of London, as well as many other high street brands. There is a range of different culinary experiences within Grand Central, making it an ideal central meeting space. The Bullring Shopping centre has over 160 shops including Debenhams and Topshop and boasts luxury retail stores including Selfridges and Goldsmiths.
Closer to the development, you will find the Jewellery Quarter which boasts a huge selection of jewellery shops, most of which have been around for decades!
There are also a number of local convenience stores including Tesco Express, Warstone Lane and Co-Op, Charlotte Street. For larger superstores, visit Tesco, Springhill or Morrisons Five Ways.
St Paul’s Square is a quiet square in the heart of the Jewellery Quarter and is perfect for a picnic in the city centre. Birmingham is lauded as having more canals than Venice, making it a perfect walking spot to observe the history and architecture of the industrial revolution.
Edgbaston Reservoir is just over a mile by car from the development and benefits from a sailing club. For those wishing to travel just a little further, the Clent Hills and the Lickey Hills are both located on the south west side of the city.
For football fans, Birmingham has three big local teams; Birmingham City Football Club, Aston Villa and West Bromwich Albion. All three clubs are easily accessible by both car and public transport. For cricket fans, Edgbaston Cricket Ground is just under 3 miles away.
There are a number of reputable schools and universities close to the development including: University of Birmingham, Birmingham City University, Aston University, City Academy Albion Street, City Academy Newhall Street and The Old Fire Station Children’s Nursery.
For further information, please visit www.birmingham.gov.uk.
