Development Name: Nexus Point

The bicycle racks are located at the rear of the development. Please contact the Managing Agent, Centrick for further details.

Built-in Oven

Your property is fitted with a Beko Built-in Oven that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Built-in Oven BCW14500B – User Manual

Built-in Hob

Your property is fitted with a Beko Built-in Hob that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Built-in Hob HIC64102/HCC64103 – User Manual

Cooker Hood

Your property is fitted with a Beko Cooker Hood that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Cooker Hood CCB6254S – User Manual

The video below demonstrates how to use the built-in hob and cooker hood:

Fridge/Freezer

Your property is fitted with a Beko Fridge/Freezer that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Frost Free Combi Fridge/Freezer BCSD173 – User Manual

The fridge/freezer should be defrosted every six months to maintain an excellent working condition and prevent the build-up of ice. When de-frosting the fridge freezer, please ensure that there is no resting water on the housing unit as this will cause damage. You may want to protect the unit with dry clothes to avoid this from happening.

If the fridge/freezer is not working, please ensure that the appliance is turned on at the multi-switch panel located in your kitchen. Please make sure that it is on by pressing the switch down. If the fridge/freezer still does not work, please check that the consumer unit has not tripped out. All of the switches should be in the upwards position.

The video below demonstrates how to use the fridge/freezer:

Washer-Dryer

Your property is fitted with a Beko Washer-Dryer that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Washer-Dryer WDIY854310 – User Manual

Dishwasher

Your property is fitted with a Beko Dishwasher that is covered by a 2 year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Dishwasher DIN15310 – User Manual

The video below demonstrates how to use the dishwasher:

External Doors

The main double doors on the front of the building are kept permanently closed and locked by means of overhead door closers and magnetic locks. The doors can be released by:

– Placing your pedestrian access fob against the control panel outside the main entrance door.

– Pressing the door release to the side of the door from inside the reception area.

– Pressing the door release button on the intercom phone within your property to allow access; when the video entry system inside the property has been activated by a visitor from the control panel outside the building.

Please note that the fire escapes in the development must be kept locked and must only be used in the event of a fire.

Windows

The windows in your property are powder coated aluminium double glazed units. 

The internal cleaning of the windows is the responsibility of the occupier and must be carried out in a safe manner. The external cleaning of the windows is the responsibility of the Managing Agent, Centrick.

In the bathroom, there is a tiled splash-back behind the wash basin which sits on either a vanity unit with built-in storage or a pedestal. There is also a large mirror above the wash basin.

Bath, Bath Screen, Bath Panel, Shower Mixer & Kit

The bath is an Ideal Standard Sottini Lato 170 x 70cm Idealform Water Saving Bath. Please see the product data sheet below for your reference:

Download – Lato Idealform Water Saving Bath – Product Data Sheet

The bath screen is an Ideal Standard New Connect Radius Bath Screen. Please see the product data sheet below for your reference:

Download – Radius Bath Screen – Product Data Sheet

The bath panel is an Ideal Standard Sottini Lato 170cm Front Panel. Please see the product data sheet below for your reference:

Download – Lato Front Panel – Product Data Sheet

The shower mixer & kit is an Ideal Standard Sottini Basento Slim Square Built-in Thermostatic Bath Shower Mixer and an Ideal Standard Idealrain S3 Shower Kit 3 Function. Please see the product data sheets below for your reference:

Download – Basento Slim Square Built-in Thermostatic Bath Shower Mixer – Product Data Sheet

Download – Idealrain S3 Shower Kit 3 Function – Product Data Sheet

Shower Tray, Shower Screen, Shower Mixer & Kit

The shower tray is an Ideal Standard Idealite Upstand Low Profile Shower Tray 1200 x 760mm & Waste. Please see the product data sheet below for your reference:

Download – Idealite Upstand Low Profile Shower Tray 1200 x 760mm & Waste – Product Data Sheet

The shower screen is an Ideal Standard Kubo 1200mm Slider Door Alcove. Please see the product data sheet below for your reference:

Download – Kubo 1200mm Slider Door Alcove – Product Data Sheet

The shower mixer & kit is an Ideal Standard Sottini Basento Slim Square Built-in Thermostatic Shower Mixer and an Ideal Standard Idealrain S3 Shower Kit 3 Function. Please see the product data sheets below for your reference:

Download – Basento Slim Square Built-in Thermostatic Shower Mixer – Product Data Sheet

Download – Idealrain S3 Shower Kit 3 Function – Product Data Sheet

Wash Basin, Vanity Unit, Wash Basin Tap & Hand Rinse Wash Basin

The wash basin is an Ideal Standard Tempo 50cm Vanity Wash Basin. Please see the product data sheet below for your reference:

Download – Tempo 50cm Vanity Wash Basin – Product Data Sheet

The vanity unit is an Ideal Standard Tempo Wall Hung 500mm Vanity Unit with 2 Drawers. Please see the product data sheet below for your reference:

Download – Tempo Wall Hung 500mm Vanity Unit With 2 Drawers – Product Data Sheet

The wash basin tap is an Ideal Standard Sottini Tesino Single Lever Basin Mixer. Please see the product data sheet below for your reference:

Download – Tesino Single Lever Basin Mixer – Product Data Sheet

The hand rinse wash basin is an Ideal Standard Sottini Isarca 40cm Hand Rinse Wash Basin. Please see the product data sheet below for your reference:

Download – Isarca 40cm Hand Rinse Wash Basin – Product Data Sheet

Toilet Bowl/Seat & Toilet Flush Plate

The toilet bowl/seat is an Ideal Standard Sottino Isarca Wall Mounted WC Suite. Please see the product data sheet below for your reference:

Download – Isarca Wall Mounted WC Suite – Product Data Sheet

The toilet flush plate is an Ideal Standard Karisma Flush Plate (AA). Please see the product data sheet below for your reference:

Download – Karisma Flush Plate (AA) – Product Data Sheet

 

*Please refer to the Flooring page for information on the bathroom floor.

*Please refer to the Wall Finishes page for information on the bathroom wall tiles.

IMPORTANT NOTICE:

The warranty defect period has now expired on your apartment; however, the build warranty is still in place. Please refer to your completion documentation for reference.

Any issues raised for the apartment will not be instructed, we therefore ask that any issues you have are referred to your Landlord/Letting Agent or Estate Management for communal issues.

Please continue to use the Information Hub to your advantage by referring to appliance manuals or any troubleshooting guides that may be of help to you.

Our Information Hub has been created to provide a wealth of information on Nexus Point, your property and the surrounding area of Erdington, Birmingham.

To explore the Information Hub, simply use the tabs above to help you locate your local service providers and identify documentation and videos on appliances. You will also find details on how to report issues with your apartment.

We’ve designed the Information Hub to be quick and easy to use. However, if you have any questions or queries, please contact us – your feedback is always welcome.

Please note: Access to the Hub is permitted to tenants, owners and letting agents.

Front Door

The front door to the property and frame come to site as a set with the door pre-hung in the frame.

The main entrance door to your property is to a full British Standard specification and is also fire compliant. It is fitted with 3 hinges, a Salto Element Fusion Locking System and a spyhole for your security. Please see the below guide for more information relating to the locking system:

Download – Salto Element Fusion Locking System – Operation Guide

Front doors to the property cannot be replaced without seeking advice from the Managing Agent, Centrick, as this could jeopardise the fire integrity of your property. Please contact the Managing Agent, Centrick for their procedure on how to apply for consent to change the front door to your property.

Internal Doors

The internal doors come to site as a set with the doors pre-hung in their frames. The doors and frames were purchased from Midland Building Products and their website for your reference is: www.mbp.co.uk.

Front Door Ironmongery

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Lock Body

The front door lock is a Zoo Architectural Hardware Mortice Lock Latch. Please see the product data sheet below for your reference:

Door Escutcheon

The front door escutcheon is a Zoo Architectural Hardware Mortice Lock Latch. Please see the product data sheet below for your reference:

Door Closer

The front door closer is manufactured by Boss Door Controls. Please see the product data sheet below for your reference:

Bathroom Door Ironmongery

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Lock

The bathroom door lock is a Zoo Architectural Hardware Mortice Lock. Please see the product data sheet below for your reference:

Door Latch

The bathroom door latch is a Zoo Architectural Hardware Mortice Latch. Please see the product data sheet below for your reference:

Door Thumb Turn

The bathroom door has a thumb turn lock on the inside of the door in order to lock it and a safety release screw to unlock the door from the outside if needed.

The manufacturer is Zoo Architectural Hardware. Please see the product data sheet below for your reference:

Door Ironmongery Generally

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Latch

The bathroom door latch is a Zoo Architectural Hardware Mortice Latch. Please see the product data sheet below for your reference:

Door Stop

There are door stops located by each door within the property (where required).

The manufacture is Zoo Architectural Hardware. Please see the product data sheet below for your reference:

Door Entry System

There is a video entry intercom system within the property which is linked to the external intercom on the main entrance doors. These provide each occupier with control of visitors entering the building. Please do not provide access to anyone you are not familiar with; in order to prevent security issues within the building.

Fobs

For your security, the building is accessed via a fob entry system to the main entrance/external doors. Each occupant will have their own access fob.

Download – Salto Element Fusion Locking System – Operation Guide

Please contact the Managing Agent, Centrick should you require a replacement or an additional fob and they will confirm the cost for this service.

Lighting

There are pendant lights and LED spotlights located throughout the property as follows:

• • The bathroom, kitchen, living area and hallway are fitted with spotlights.
• • The bedrooms are fitted with pendant light fittings.
• • The storage cupboards are fitted with bayonet light fittings.
• • The kitchen wall cabinets are fitted with down lights underneath.

Please see the below demonstration video on how to change the light bulbs within the property:

Heating

The property is fitted with wall mounted electric panel heaters. The heaters have a timer panel which allows you to programme the heating to your specific requirements.

Please read the instruction manual below for further details:

Download – Heatstore HSDP1500 Panel Heater – Product Data Sheet

Please remember to turn on the spur switch which is located next to each individual heater. If there is no electricity to the heaters, then please check that the RCD has not tripped in the consumer unit.

Towel Rail

The bathrooms are fitted with an electric ladder style towel rail.

Please remember to turn on the spur switch for the towel heater which is located just outside of the bathroom. If there is no electricity to the towel heater, then please check that the RCD has not tripped in the consumer unit.

Consumer Unit (Fuse Board)

The consumer unit (fuse board) is located within the storage cupboard of the property. The consumer units are fitted with British Standard RCD (circuit breaker/cut out) for your safety.

The RCD will shut down if there is an electrical problem with the circuit. Each circuit is labelled in the consumer unit. The RCD will trip if there is a problem with a particular circuit. This is a safety feature which protects you from electrocution.

Common issues which will trip an RCD are things such as: light bulbs blowing and problems with kitchen appliances or electrical equipment i.e. toasters, kettles, irons, TV’s and laptops. To reset the fuse board, please push the RCD. If the RCD will not reset, then there is problem with one of the appliances or electrical equipment.

Please read the instruction manual below for further details:

Download – Cudis Consumer Unit – Product Data Sheet

Alternatively, please see the demonstration video below on how to use the consumer unit:

TV, Telephone & Internet

The property has a TV, telephone and internet point in the living area. All points are pre-wired by OFNL (Open Fibre Networks Limited) and the fibre optic infrastructure at the development is maintained and operated by OFNL who specialise in full fibre services.

There are a variety of service providers that you can choose from for your broadband and telephone services. Once you have contacted your chosen broadband provider, a wireless router will be posted to you to enable you to complete the set up in your new home. Should you encounter any problems with your broadband or telephone, then please contact your chosen service provider in the first instance. For further information, please visit www.ofnl.co.uk/residents-businesses/available-isps.

The fibre infrastructure fitted by OFNL provides Freeview TV via a communal satellite as standard, therefore you will not need to attach an additional aerial or satellite to the exterior of the building. You will be able to receive these channels by plugging your TV into an aerial point and selecting auto-tune on your television. For additional television packages, you can choose from the selection of providers listed below. Should you experience any problems with the TV signal including pixilation, please ensure your television is set up and tuned correctly in the first instance. Should this not resolve the problem, then please contact OFNL on 02921 678 550 or by visiting www.ofnl.co.uk/get-in-touch.

To set up your TV, telephone and broadband services, please select the best deal for your individual requirements by choosing one of the following service providers:

See the Light – 0800 331 7638 / www.seethelight.co.uk

Rocket Fibre – 03301 227 711 / www.rocket-fibre.co.uk

Love Your Broadband – 02087 607 669 / www.loveyourbroadband.co.uk

Merula – 08002 982 375 / www.merula.net/ofnl

Direct Save Telecom – 0800 027 3930 / www.directsavetelecom.co.uk

Hello Internet – 03333 449 375 / www.hello-internet.co.uk

Vfast Internet – 01227 668 901 / www.vfast.co.uk

Pure Broadband – 01482 778 838 / www.purebroadband.net/ftth

Pulse 8 – 08000 428 888 / www.pulse8.co.uk

BreezTel – 08000 465 367 / www.breeztel.com

MTH Networks – 01536 661 050 / www.mthnetworks.com

Air Broadband – 01223 653 400 / www.airbroadband.co.uk

Link Broadband – 03301 741 444 / www.linkbroadbands.com

Kinetic Telecom – 01702 841 841 / www.ktel.co.uk/ 

RedRaw Internet  – 01803 500 009 / www.redrawinternet.com

For further information regarding available the providers, please see the below PDF documents:

Download – OFNL Information Sheet

Download – OFNL Information Sheet (FIRS)

Download – OFNL Information Sheet (Sky Q)

The list of service providers is subject to change and up to date information can be found by visiting www.ofnl.co.uk/residents-businesses/postcode-checker.

Please Note: It is the responsibility of the occupier to acquire their own television license which can be sourced by visiting www.tvlicensing.co.uk.

Fused Spur Sockets

The kitchen appliances are wired to a fused spur on the wall in the kitchen area. Please ensure that the spur is switched on for the kitchen appliances to operate.

If an appliance is not working, please first check the electrics and then check that the RCD has not tripped (please see the consumer unit demonstration video or manual for further details). If there is electric to the property and the RCD has not tripped, then please see the kitchen demonstration video on the appliances tab.

Smoke Alarm

There is a hard-wired battery back-up smoke detector within each property. There is also a hard-wired heat alarm that has a battery back-up fitted within the kitchen of each property.

If you hear the alarm, it’s important that you follow the fire evacuation procedures displayed in the property handbook and also on the noticeboards throughout the building.

Please see the smoke alarm & heat alarm manuals below for further details:

Download – Aico Optical Smoke Alarm – Product Data Sheet

Download – Aico Heat Alarm – Product Data Sheet

Electrical Installation Certificate

The Electrical Installation Certificate will have been provided on legal completion of the property.

Should you discover a fire, then please dial 999 immediately to report the situation to the emergency services.

It is important that you do not panic or stop to collect belongings. Please do not attempt to tackle the fire yourself by using the extinguishers, unless you are trained to do so.

It is essential that you familiarise yourself with the fire emergency procedure for the development, including details of where extinguishers and escape routes are located. Full details relating to the emergency procedure for the development are displayed throughout the communal areas. For further details, please contact the Managing Agent, Centrick.

 

Flooring

Your property is fitted with a combination of wood effect laminate, tile coverings and carpet. Carpet is fitted in the bedrooms and the bathrooms are fitted with porcelain tile floor coverings.

Download – Kaindl Classic Touch 8.0 Laminate Flooring – Product Data Sheet

When cleaning your laminate flooring there are a number of factors to consider. The floor is not waterproof, therefore, whilst any spills should be cleaned up quickly, nothing more than a damp cloth should be used to do this and any residue left over from cleaning up the spill should be dried off immediately. Do not use a wet mop on the laminate flooring, as this can cause water to seep into and under the laminate which will cause it to warp. Regularly remove dirt from the floor using a dry mop or a soft broom. Avoid using a vacuum cleaner on the laminate flooring, as this can cause scratches. Do not use harsh or scouring devices, as this will cause abrasion. Furniture should never be pushed or dragged across the floor, as this will cause damage.

Motorway

The nearest motorways to the development are the M6 and the M42.

Train

Erdington train station is the closest train station to the development, being only a 6 minute walk away.

The three main train stations within Birmingham city centre are: New Street Station, Birmingham Moor Street and Birmingham Snow Hill. All of the above train stations are within a short drive or bus ride away from the development.

Bus Routes

There are a number of bus stops within walking distance of the development. Please visit http://nxbus.co.uk/west-midlands/information/buses-to-birmingham-city-centre/ for further information.

 

Airport

Birmingham International Airport is within an hour’s drive from the development. For further details please visit www.birminghamairport.co.uk.