Should you discover a fire, then please dial 999 immediately to report the situation to the emergency services.
It is important that you do not panic or stop to collect belongings. Please do not attempt to tackle the fire yourself by using the extinguishers, unless you are trained to do so.
It is essential that you familiarise yourself with the fire emergency procedure for the development, including details of where extinguishers and escape routes are located. Full details relating to the emergency procedure for the development are displayed throughout the communal areas. For further details, please contact the Managing Agent, Centrick.
New Eton House is based in Slough, a large town in Berkshire. Slough has 96 listed buildings within the area, which include: St Laurence’s, St Mary’s Church and also Slough railway station.
St Laurence’s Church in Upton is around 900 years old, while St Mary’s Church in Langley was most likely built in the late 11th or early 12th century, though it has been re-built and enlarged several times. Slough Station opened in 1840 when the railway from London to the west was built.
The first recorded mention of Slough was in 1196, when it was spelled ‘Slo’. Most historians think that the name came from the slough or muddy land between Upton-cum-Chalvey and Eton.
Slough originally developed as a stopping-off point for coaches travelling between London and Bath and remained a small village until the mid-1800s. With the development of the railway, Slough quickly became a thriving town and a popular place to live by being within easy reach of both London and Windsor. The growth of the Trading Estate in the 20th Century means that Slough continues to be both a busy and successful town.
Each property is fitted with a stopcock to fully isolate the water supply to each individual property. These are located outside of the front door to each property within the corridor just above the ceiling void. They are located here for the ease of being able to isolate the water supply to a property in the event that the occupier isn’t available at the time of an emergency.
Each plumbed in fixture and fitting pipework within the property is fitted with isolation valves, meaning that you can isolate the water supply to any fitting rather than turning the water off to the whole of your property via the stopcock. The isolation valves can be found for the supplies to the toilet, washbasin, kitchen sink, washing machine and dishwasher.
There is also an isolation valve within the storage cupboard of each property which isolates the water to the whole property when turned to the off position.
Please see the below video and guidance on how to isolate the water supply to a fitting within your property.
Waste water from your kitchen and bathroom runs through the pipework directly into the drainage system. You are responsible for the maintenance of all the fittings and waste pipes within your property.
If you find that a washbasin, sink, bath or shower is taking longer than normal to drain, then you can use a chemical drain cleaner which is readily available from all good DIY stores. Alternatively, please seek professional advice. You can prevent your sinks and plug holes from becoming blocked by regularly cleaning them.
Please refrain from putting food waste, oils or any fats into sinks, as this may cause blockages. Do not dispose of anything other than toilet tissue in the toilets. Items such as nappies, wipes and sanitary items should not be disposed of down the toilet as the system is not designed to deal with such items. Flushing items such as these may result in an expensive blockage for which you would be liable.
Your property is fitted with a combination of wood effect laminate, tile coverings and carpet. Carpet is fitted in the bedrooms and the bathrooms are fitted with porcelain tile floor coverings.
When cleaning your laminate flooring there are a number of factors to consider. The floor is not waterproof, therefore, whilst any spills should be cleaned up quickly, nothing more than a damp cloth should be used to do this and any residue left over from cleaning up the spill should be dried off immediately. Do not use a wet mop on the laminate flooring, as this can cause water to seep into and under the laminate which will cause it to warp. Regularly remove dirt from the floor using a dry mop or a soft broom. Avoid using a vacuum cleaner on the laminate flooring, as this can cause scratches. Do not use harsh or scouring devices, as this will cause abrasion. Furniture should never be pushed or dragged across the floor, as this will cause damage.
Each property is fitted with a hard-wired smoke detector that has a battery back-up, as well a hard-wired heat alarm that has a battery back-up fitted within the kitchen. The alarms are interlinked throughout the whole development to ensure safety and peace of mind for all occupants.
On hearing the alarm, please do not use the lifts. Please do not try to tackle the fire yourself by using the extinguishers, unless you are trained to do so.
There is a full sprinkler system installed into the whole building and within each property. The sprinkler system is designed to activate with the presence of high levels of heat from a fire. The heat melts the sensor which activates the sprinkler, discharging water at a rate to contain the fire. Should there be a fire that is affecting the whole building then the sprinkler system will activate throughout.
Please use designated emergency exit routes only. The information board located within the reception will provide you with information on where the emergency exits are, as well as the fire emergency procedure for the development. For further information, please contact the Managing Agent, Centrick.
Signs of cracking and shrinkage are normal as your apartment has a ‘drying out’ period of between 9-12 months. Water has been absorbed during construction and it is important that the drying out period is gradual. This can be achieved by:
– Ensuring that the property is well ventilated.
– Using the heating sparingly during the first few months.
– Reducing condensation as much as possible by covering pans whilst cooking, drying clothes in well ventilated rooms, closing kitchen/bathroom doors to prevent steam from travelling through the property, using extractors, wiping down moisture off surfaces and maintaining a low background heat.
If you are concerned about a crack, then please email a photo by logging an issue on the Seven Capital Information Hub and a response will be provided by our Aftercare team. Ordinarily cracks can be dealt with during normal decoration once the property has dried out, however large cracks of a certain thickness will be covered under warranty.
White deposits may appear on wall surfaces which is called efflorescence. Efflorescence can be caused by the natural seepage of salts used in the construction materials. This should not be of concern, as the marks can be wiped down with a dry stiff brush. It is important not to wash the marks, as it will make the issue worse.
For residents with parking, you will find your allocated space around the development. There are 10 electric charging point for use with electric powered vehicles, which are located in space numbers: 21 to 30.
There is pedestrian access from both the front entrance and two rear staircases. Car access is via the car park entrance, which is accessible from Bath Road.
Please ensure that you always park in your designated space within the white lines.
For further information on parking, please contact the Managing Agent, Centrick.