General Information – New Eton House

New Eton House Details

Number of Apartments: 58

Address:

Apartments 1 to 58:

New Eton House, 227 Bath Road, Slough, SL1 5GA

 

Seven Capital Customer Service 

Telephone: +44 (0) 121 296 1548 (option 3)

Email Address: customerservice@sevencapital.com

 

Managing Agent

Centrick 

Address: The Exchange, 19 Newhall Street, Birmingham, B3 3PJ

Telephone: +44 (0) 3330 124 125

Email Address: estate@centrick.co.uk  

 

 

Local Area – New Eton House

New Eton House is based in Slough, a large town in Berkshire. Slough has 96 listed buildings within the area, which include: St Laurence’s, St Mary’s Church and also Slough railway station.

St Laurence’s Church in Upton is around 900 years old, while St Mary’s Church in Langley was most likely built in the late 11th or early 12th century, though it has been re-built and enlarged several times. Slough Station opened in 1840 when the railway from London to the west was built.

The first recorded mention of Slough was in 1196, when it was spelled ‘Slo’. Most historians think that the name came from the slough or muddy land between Upton-cum-Chalvey and Eton.

Slough originally developed as a stopping-off point for coaches travelling between London and Bath and remained a small village until the mid-1800s. With the development of the railway, Slough quickly became a thriving town and a popular place to live by being within easy reach of both London and Windsor. The growth of the Trading Estate in the 20th Century means that Slough continues to be both a busy and successful town.

Utilities & Meter Readings – New Eton House

Council Tax

The local council is Slough Borough Council. For further information, please visit their website at www.slough.gov.uk/council-tax/

Electric 

The electricity meter for each individual property is located within the storage cupboard of each individual property. 

The electricity provider for the development is SSE. For further information, please visit their website at www.sse.co.uk.

Water 

The water meter for each individual property is located within the storage cupboard of each individual property. 

Thames Water are the water supplier for the development. For further information, please visit their website at www.thameswater.co.uk.

 

Please note that you are liable for all utility payments and council tax from the date of legal completion of your property.

Plumbing – New Eton House

Stop Cock

Each property is fitted with a stopcock to fully isolate the water supply to each individual property. These are located outside of the front door to each property within the corridor just above the ceiling void. They are located here for the ease of being able to isolate the water supply to a property in the event that the occupier isn’t available at the time of an emergency.

Isolation Valves

Each plumbed in fixture and fitting pipework within the property is fitted with isolation valves, meaning that you can isolate the water supply to any fitting rather than turning the water off to the whole of your property via the stopcock. The isolation valves can be found for the supplies to the toilet, washbasin, kitchen sink, washing machine and dishwasher.

There is also an isolation valve within the storage cupboard of each property which isolates the water to the whole property when turned to the off position.

Please see the below video and guidance on how to isolate the water supply to a fitting within your property.

Waste Plumbing

Waste water from your kitchen and bathroom runs through the pipework directly into the drainage system. You are responsible for the maintenance of all the fittings and waste pipes within your property.

If you find that a washbasin, sink, bath or shower is taking longer than normal to drain, then you can use a chemical drain cleaner which is readily available from all good DIY stores. Alternatively, please seek professional advice. You can prevent your sinks and plug holes from becoming blocked by regularly cleaning them.

Please refrain from putting food waste, oils or any fats into sinks, as this may cause blockages. Do not dispose of anything other than toilet tissue in the toilets. Items such as nappies, wipes and sanitary items should not be disposed of down the toilet as the system is not designed to deal with such items. Flushing items such as these may result in an expensive blockage for which you would be liable.

Flooring – New Eton House

Flooring

Your property is fitted with a combination of wood effect laminate, tile coverings and carpet. Carpet is fitted in the bedrooms and the bathrooms are fitted with porcelain tile floor coverings.

When cleaning your laminate flooring there are a number of factors to consider. The floor is not waterproof, therefore, whilst any spills should be cleaned up quickly, nothing more than a damp cloth should be used to do this and any residue left over from cleaning up the spill should be dried off immediately. Do not use a wet mop on the laminate flooring, as this can cause water to seep into and under the laminate which will cause it to warp. Regularly remove dirt from the floor using a dry mop or a soft broom. Avoid using a vacuum cleaner on the laminate flooring, as this can cause scratches. Do not use harsh or scouring devices, as this will cause abrasion. Furniture should never be pushed or dragged across the floor, as this will cause damage.

Fire Strategy – New Eton House

Should you discover a fire, then please dial 999 immediately to report the situation to the emergency services.

It is important that you do not panic or stop to collect belongings. Please do not attempt to tackle the fire yourself by using the extinguishers, unless you are trained to do so.

It is essential that you familiarise yourself with the fire emergency procedure for the development, including details of where extinguishers and escape routes are located. Full details relating to the emergency procedure for the development are displayed throughout the communal areas. For further details, please contact the Managing Agent, Centrick.

 

Parking – New Eton House

For residents with parking, you will find your allocated space around the development. There are 10 electric charging point for use with electric powered vehicles, which are located in space numbers: 21 to 30.

There is pedestrian access from both the front entrance and two rear staircases. Car access is via the car park entrance, which is accessible from Bath Road.

Please ensure that you always park in your designated space within the white lines.

For further information on parking, please contact the Managing Agent, Centrick.

 

Furniture – New Eton House

If you have purchased one of Seven Capital’s interior collections as part of your investment, your items (excluding the items from the accessory package) are covered by a two year manufacturer’s warranty from the date of installation.  Window dressings purchased through Seven Capital are also covered by a one year manufacturer’s warranty.

Please note that the  manufacturer’s warranties do not cover wear and tear or damage/misuse.

Download – Seven Capital Interior Collection – Care Guide

 

 

Help Centre – New Eton House

Contact Telephone Numbers

Seven Capital: Customer Service: 0121 296 1548 (option 3)

Aftercare: 0121 296 1548 (option 2)

Emergency Water: 0800 714 614 (Thames Water)
Electrical Faults: 0800 40 40 90 (National Grid)
Centrick Property Management Services (24/7): 03330 124 125

Home Warranty Information

Upon completion, a Checkmate Insurance Certificate for the Castle 10 Policy was issued. Problems with new homes are rare, however in the unlikely event that you do need this insurance, further information can be found on the Checkmate website: www.checkmate.uk.com. The warranty covers the build for 10 years, under which the developer provides cover for the first 2 years and Checkmate for the remaining 8 years covering.

Please note that general wear and tear and accidental damage will not be covered by your warranty.

For further information on what is included within the Checkmate Castle 10 Policy warranty, please click on the link below. Alternatively, Checkmate can be contacted on: 020 7933 2626.

https://www.checkmate.uk.com/Downloads/CheckmateHomeownersGuide.pdf

To report an issue within your apartment, then please click here.

Customer Satisfaction

Seven Capital endeavour to provide the highest level of customer service. However, if for any reason you are dissatisfied with any aspect of the building or the service that you have received, then please contact our Customer Care team at customerservice@sevencapital.com.

We would love to receive your feedback and would appreciate it if you could complete a brief customer survey by clicking the link below:

http://web.sevencapital.com/sevencapitalcom-a06fl/pages/7a3f3f2d0c7de71180ce0050568a5943.html