Utilities & Meter Readings – The Kettleworks

Council Tax

The local council is Birmingham City Council. For further information, please visit their website at https://www.birmingham.gov.uk/info/20005/council_tax.

Electric 

The electricity meter for each individual property is located within the storage cupboard of each individual property. 

The electricity provider for the development is Scottish Power. For further information, please visit their website at https://www.scottishpower.co.uk.

Water 

The water meter for each individual property is located within the storage cupboard of each individual property. 

Severn Trent Water are the water supplier for the development. For further information, please visit their website at www.stwater.co.uk.

 

Please note that you are liable for all utility payments and council tax from the date of legal completion of your property.

Welcome Page – The Kettleworks

Our Information Hub has been created to provide a wealth of information on The Kettleworks, your property and the surrounding area of the Jewellery Quarter in Birmingham.

To explore the Information Hub, simply use the tabs above to help you locate your local service providers and identify documentation and videos on appliances. You will also find details on how to report issues with your apartment.

We’ve designed the Information Hub to be quick and easy to use. However, if you have any questions or queries, please contact us – your feedback is always welcome.

Please note: Access to the Hub is permitted to tenants, owners and letting agents.

Windows & External Doors – The Kettleworks

External Doors

The main double doors on the front of the building are kept permanently closed and locked by means of overhead door closers and magnetic locks. The doors can be released by:

– Placing your pedestrian access fob against the control panel outside the main entrance door.

– Pressing the door release to the side of the door from inside the reception area.

– Pressing the door release button on the intercom phone within your property to allow access; when the video entry system inside the property has been activated by a visitor from the control panel outside the building.

Please note that the fire escapes in the development must be kept locked and must only be used in the event of a fire.

Windows

The windows in your property are new powder coated aluminium double glazed units. Please note that some of the windows within the original sections of the development are the existing original windows.

Heat Recovery Systems are within the properties where the windows do not open. Fumes that are built up in the property are extracted by way of carbon filters which are built into the external walls. This acts by bringing cool air into the property and regulating the temperature of the property. Please note that this does not act as a cooling system.

The internal cleaning of the windows is the responsibility of the occupier and must be carried out in a safe manner. The external cleaning of the windows is the responsibility of the Managing Agent, Centrick Property.

Apartment Information – The Kettleworks

Security

The main entrance door to your property is to a full British Standard specification and is also fire compliant. It is fitted with 3 hinges, a Euro Cylinder Sash Lock with a thumb turn and a spyhole for your security. Front doors to the property cannot be replaced without seeking advice from the Managing Agent, Centrick Property, as this could jeopardise the fire integrity of your property. Please contact the Managing Agent, Centrick Property for their procedure on how to apply for consent to change the front door to your property.

Intercom System

There is an individual video intercom system within your property that is linked to the main entrance doors to the development. This allows each resident control of visitors into the building. In order to prevent security issues within the development, please do not provide access to anyone who you are not familiar with.

Download – Fermax Video Intercom – User Guide

Fire Safety

A hard-wired smoke detector that has a battery back-up is located within each property. The alarms are interlinked throughout the whole development to ensure safety and peace of mind for all occupants.

Download – Aico Optical Smoke Alarm – Product Data Sheet

You should regularly test the detectors by pressing the button on the device and also ensure that the batteries are changed regularly to allow for the detectors to work to their optimum. For your own safety, smoke detectors should not be removed from their fixtures or covered and also need to be well maintained.

Where required, some properties have a wireless fire detector placed on the ceiling within the kitchen area near to the smoke alarm. This is called an Auto-mist System and it detects extreme heat temperatures. On detection of a blaze, the alarm will send a signal to the mains, which is connected in the unit directly underneath the kitchen sink. When triggered, the high pressure jet that is mounted into the wall will release a burst of water mist. The water mist reaches a distance of up to 6 metres when activated.

Please note that the  Auto-mist System has been commissioned and should not be tested by the occupier of the property.

The information board located within the reception will provide you with information on where the emergency exits are, as well as the fire emergency procedure for the development. Please ensure that you familiarise yourself with this information. For further information, please contact the Managing Agent, Centrick Property.

Appliances – The Kettleworks

Built-in Oven

Your property is fitted with either a Beko Built-in Oven or a Siemens Built-in Oven that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manuals for guidance, care and maintenance of your appliance:

Download – Beko Built-in Oven BCW14500B – User Manual

Download – Beko Built-in Oven BIF22300W – User Manual

Download – Beko Built-in Oven BIF16100X – User Manual

Download – Siemens Built-in Oven HB632GB.1B – User Manual

Download – Siemans Built-in Oven CM633GB.1B – User Manual

Built-in Hob

Your property is fitted with either a Beko Built-in Hob or a Siemens Built-in Induction Hob that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manuals for guidance, care and maintenance of your appliance:

Download – Beko Built-in Hob HIC64102/HCC64103 – User Manual

Download – Siemens Built-in Hob EU631FEB1E – User Manual

Cooker Hood

Your property is fitted with either a Beko Cooker Hood or Siemens Cooker Hood that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Cooker Hood CCB6254S – User Manual

Download – Siemens Cooker Hood LB23364GB – User Manual

The video below demonstrates how to use the built-in hob and cooker hood:

Fridge/Freezer

Your property is fitted with a Beko Frost Free Combi Fridge/Freezer that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Frost Free Combi Fridge/Freezer BC73FC – User Manual

The fridge/freezer should be defrosted every six months to maintain an excellent working condition and prevent the build-up of ice. When de-frosting the fridge freezer, please ensure that there is no resting water on the housing unit as this will cause damage. You may want to protect the unit with dry clothes to avoid this from happening.

If the fridge/freezer is not working, please ensure that the appliance is turned on at the multi-switch panel located in your kitchen. Please make sure that it is on by pressing the switch down. If the fridge/freezer still does not work, please check that the consumer unit has not tripped out. All of the switches should be in the upwards position.

The video below demonstrates how to use the fridge/freezer:

Washer-Dryer

Your property is fitted with a Beko Washer-Dryer that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Washer-Dryer WDIY854310 – User Manual

Dishwasher

Your property is fitted with a Beko Dishwasher that is covered by a 2 year manufacturer’s warranty. Please see the below PDF version of the manuals for guidance, care and maintenance of your appliance:

Download – Beko Dishwasher DIN15010 – User Manual

Download – Beko Dishwasher DIN15210 – User Manual

The video below demonstrates how to use the dishwasher:

 

Bathroom – The Kettleworks

In the bathroom, there is a tiled splash-back behind the wash basin which sits on a vanity unit with built-in storage. There is also a large mirror above the wash basin.

Bath, Bath Screen, Bath Panel, Shower Mixer & Kit

The bath is an Ideal Standard Sottini Lato 170 x 70cm Idealform Water Saving Bath. Please see the product data sheet below for your reference:

Download – Lato Idealform Water Saving Bath – Product Data Sheet

The bath screen is an Ideal Standard New Connect Radius Bath Screen. Please see the product data sheet below for your reference:

Download – Radius Bath Screen – Product Data Sheet

The bath panel is an Ideal Standard Sottini Lato 170cm Front Panel. Please see the product data sheet below for your reference:

Download – Lato Front Panel – Product Data Sheet

The shower mixer & kit is an Ideal Standard Sottini Basento Slim Square Built-in Thermostatic Bath Shower Mixer and an Ideal Standard Idealrain S3 Shower Kit 3 Function. Please see the product data sheets below for your reference:

Download – Basento Slim Square Built-in Thermostatic Bath Shower Mixer – Product Data Sheet

Download – Idealrain S3 Shower Kit 3 Function – Product Data Sheet

Shower Tray, Shower Screen, Shower Mixer & Kit

The shower tray is an Ideal Standard Idealite Upstand Low Profile Shower Tray 1200 x 760mm & Waste. Please see the product data sheet below for your reference:

Download – Idealite Upstand Low Profile Shower Tray 1200 x 760mm & Waste – Product Data Sheet

The shower screen is an Ideal Standard Kubo 1200mm Slider Door Alcove. Please see the product data sheet below for your reference:

Download – Kubo 1200mm Slider Door Alcove – Product Data Sheet

The shower mixer & kit is an Ideal Standard Sottini Basento Slim Square Built-in Thermostatic Shower Mixer and an Ideal Standard Idealrain S3 Shower Kit 3 Function. Please see the product data sheets below for your reference:

Download – Basento Slim Square Built-in Thermostatic Shower Mixer – Product Data Sheet

Download – Idealrain S3 Shower Kit 3 Function – Product Data Sheet

Wash Basin, Vanity Unit, Wash Basin Tap & Hand Rinse Wash Basin

The wash basin is an Ideal Standard Tempo 60cm Vanity Wash Basin. Please see the product data sheet below for your reference:

Download – Tempo 60cm Vanity Wash Basin – Product Data Sheet

The vanity unit is an Ideal Standard Concept Air 60cm Semi-Countertop Wash Basin Unit. Please see the product data sheet below for your reference:

Download – Concept Air 60cm Semi-Countertop Wash Basin Unit – Product Data Sheet

The wash basin tap is an Ideal Standard Sottini Tesino Single Lever Basin Mixer. Please see the product data sheet below for your reference:

Download – Tesino Single Lever Basin Mixer – Product Data Sheet

The hand rinse wash basin is an Ideal Standard Sottini Isarca 40cm Hand Rinse Wash Basin. Please see the product data sheet below for your reference:

Download – Isarca 40cm Hand Rinse Wash Basin – Product Data Sheet

Toilet Bowl/Seat & Toilet Flush Plate

The toilet bowl/seat is an Ideal Standard Sottino Isarca Wall Mounted WC Suite. Please see the product data sheet below for your reference:

Download – Isarca Wall Mounted WC Suite – Product Data Sheet

The toilet flush plate is an Ideal Standard Karisma Flush Plate (AA). Please see the product data sheet below for your reference:

Download – Karisma Flush Plate (AA) – Product Data Sheet

 

*Please refer to the Flooring page for information on the bathroom floor.

*Please refer to the Wall Finishes page for information on the bathroom wall tiles.

Bicycle Racks – The Kettleworks

There are bicycle racks located on the ground floor of the main development with access via the courtyard and also on the first, second and third floors of the car park in the adjoining block. Please contact the Managing Agent, Centrick Property for further details.

Bin Stores – The Kettleworks

Bin stores are located near the main reception area to the development and also towards the rear of the development on the ground floor with access via the courtyard. There is also a bin store in the adjoining block on the second floor. The bin stores are maintained by the Managing Agent, Centrick Property who also organise the collection by Birmingham City Council.

It is important to break down any boxes placed in the recycling. Do not overfill the refuse containers, as this will result in them not being collected which may consequently attract vermin.

For further information, please refer to the information board in the reception area of the building or alternatively contact the Managing Agent, Centrick Property.

Doors & Ironmongery – The Kettleworks

Front Door

The front door and frame to the property come to site as a set, with the door pre-hung in the frame. The front door to your property is to a full British Standard specification and is fire compliant. It is fitted with three hinges and a Euro Cylinder Sash Lock, with a thumb turn and spy hole for your security. Front doors cannot be replaced without seeking advice from your Managing Agent, as this could affect the fire integrity of your property. Please contact your Managing Agent for the procedure in order to apply for consent.

Internal Doors

The internal doors come to site as a set, with the doors pre-hung in their frames. The doors and frames were purchased from Midland Building Products. Their website for your reference is www.mbp.co.uk.

Front Door Ironmongery

Hinges

The door hinges are Union Power Load hinges.

Door Handle

The door handle is a Zoo Architectural Hardware lever handle.

Door Lock Body

The front door lock is a Zoo Architectural Hardware mortice lock latch.

Door Lock and Thumb Turn

The front door lock is a Euro Spec Architectural Hardware lock and thumb turn.

Door Escutcheon

The front door escutcheon is a Zoo Architectural Hardware mortice lock latch.

Door Closer

The front door closer is manufactured by Boss Door Controls.

Bathroom Door Ironmongery

Hinge

The door hinge is a Union Power Load hinge.

Door Handle

The door handle is a Zoo Architectural Hardware lever handle.

Door Lock

The bathroom door lock is a Zoo Architectural Hardware mortice lock.

Door Latch

The bathroom door latch is a Zoo Architectural Hardware mortice latch.

Door Thumb Turn

The bathroom door has a thumb turn on the inside of the door to lock it and a safety screw to unlock from the outside. The manufacturer is Zoo Architectural Hardware bath turn.

Door Ironmongery Generally

Hinge

The door hinge is a Union Power Load hinge.

Door Handle

The door handle is a Zoo Architectural Hardware lever handle.

Door Latch

The bathroom door latch is a Zoo Architectural Hardware mortice latch.

Door Stop

There are door stops located by each door (where necessary) within your property. The manufacture is Zoo Architectural Hardware.

Download – Ironmongery – Product Data Sheet

Door Entry System

There is a video entry intercom system within your property which is linked to the external intercom on the main entrance door. These provide each occupier with control of visitors entering the building. Please do not provide access to anyone you are not familiar with to prevent security issues within the building.

Fobs

For your security, the building is accessed via a fob entry system to the main entrance door. Each occupant will have their own access fob. Please contact the Managing Agent, Centrick Property if you need a replacement or additional fob and they will confirm the cost for this.

 

Electrical – The Kettleworks

Lighting

There are pendant lights and LED spotlights located throughout the property as follows:

  • • The bathroom, kitchen, living area and hallway are fitted with spotlights.
  • • The bedrooms are fitted with pendant light fittings.
  • • The storage cupboards are fitted with bayonet light fittings.
  • • The kitchen wall cabinets are fitted with down lights underneath.

Please see the below demonstration video on how to change the light bulbs within the property:

Heating

The property is fitted with wall mounted electric panel heaters. The heaters have a timer panel which allows you to programme the heating to your specific requirements.

Please read the instruction manual below for further details:

Download – Dimplex Heaters – Instruction Manual

Please remember to turn on the spur switch which is located next to each individual heater. If there is no electricity to the heaters, then please check that the RCD has not tripped in the consumer unit.

Please see the demonstration video below on how to use the heaters:

Towel Rail

The bathrooms are fitted with an electric ladder style towel rail.

Please read the instruction manual below for further details:

Download – Electric Towel Rail – Operation & Maintenance Manual

Please remember to turn on the spur switch for the towel heater which is located just outside of the bathroom. If there is no electricity to the towel heater, then please check that the RCD has not tripped in the consumer unit.

Consumer Unit (Fuse Board)

The consumer unit (fuse board) is located within the storage cupboard of the property. The consumer units are fitted with British Standard RCD (circuit breaker/cut out) for your safety.

The RCD will shut down if there is an electrical problem with the circuit. Each circuit is labelled in the consumer unit. The RCD will trip if there is a problem with a particular circuit. This is a safety feature which protects you from electrocution.

Common issues which will trip an RCD are things such as: light bulbs blowing and problems with kitchen appliances or electrical equipment i.e. toasters, kettles, irons, TV’s and laptops. To reset the fuse board, please push the RCD. If the RCD will not reset, then there is problem with one of the appliances or electrical equipment.

Please read the instruction manual below for further details:

Download – Crabtree Consumer Unit – Operation & Maintenance Manual

Alternatively, please see the demonstration video below on how to use the consumer unit:

TV, Telephone & Internet

The property has a TV, telephone and internet point in the living area. All points are pre-wired by OFNL (Open Fibre Networks Limited) and the fibre optic infrastructure at the development is maintained and operated by OFNL who specialise in full fibre services.

There are a variety of service providers that you can choose from for your broadband and telephone services. Once you have contacted your chosen broadband provider, a wireless router will be posted to you to enable you to complete the set up in your new home. Should you encounter any problems with your broadband or telephone, then please contact your chosen service provider in the first instance. For further information, please visit www.ofnl.co.uk/residents-businesses/available-isps.

The fibre infrastructure fitted by OFNL provides Freeview TV via a communal satellite as standard, therefore you will not need to attach an additional aerial or satellite to the exterior of the building. You will be able to receive these channels by plugging your TV into an aerial point and selecting auto-tune on your television. For additional television packages, you can choose from the selection of providers listed below. Should you experience any problems with the TV signal including pixilation, please ensure your television is set up and tuned correctly in the first instance. Should this not resolve the problem, then please contact OFNL on 02921 678 550 or by visiting www.ofnl.co.uk/get-in-touch.

To set up your TV, telephone and broadband services, please select the best deal for your individual requirements by choosing one of the following service providers:

See the Light – 0800 331 7638 / www.seethelight.co.uk

Rocket Fibre – 03301 227 711 / www.rocket-fibre.co.uk

Love Your Broadband – 02087 607 669 / www.loveyourbroadband.co.uk

Merula – 08002 982 375 / www.merula.net/ofnl

Direct Save Telecom – 0800 027 3930 / www.directsavetelecom.co.uk

Hello Internet – 03333 449 375 / www.hello-internet.co.uk

Vfast Internet – 01227 668 901 / www.vfast.co.uk

Pure Broadband – 01482 778 838 / www.purebroadband.net/ftth

Pulse 8 – 08000 428 888 / www.pulse8.co.uk

BreezTel – 08000 465 367 / www.breeztel.com

MTH Networks – 01536 661 050 / www.mthnetworks.com

Air Broadband – 01223 653 400 / www.airbroadband.co.uk

Link Broadband – 03301 741 444 / www.linkbroadbands.com

Kinetic Telecom – 01702 841 841 / www.ktel.co.uk/ 

RedRaw Internet  – 01803 500 009 / www.redrawinternet.com

For further information regarding available the providers, please see the below PDF documents:

Download – OFNL Information Sheet

Download – OFNL Information Sheet (FIRS)

Download – OFNL Information Sheet (Sky Q)

The list of service providers is subject to change and up to date information can be found by visiting www.ofnl.co.uk/residents-businesses/postcode-checker.

Please Note: It is the responsibility of the occupier to acquire their own television license which can be sourced by visiting www.tvlicensing.co.uk.

Fused Spur Sockets

The kitchen appliances are wired to a fused spur on the wall in the kitchen area. Please ensure that the spur is switched on for the kitchen appliances to operate.

If an appliance is not working, please first check the electrics and then check that the RCD has not tripped (please see the consumer unit demonstration video or manual for further details). If there is electric to the property and the RCD has not tripped, then please see the kitchen demonstration video on the appliances tab.

Smoke Alarm

There is a hard-wired battery back-up smoke detector within each property.

If you hear the alarm, it’s important that you follow the fire evacuation procedures displayed in the property handbook and also on the noticeboards throughout the building.

Please see the manual below for further details:

Download – Aico Optical Smoke Alarm – Product Data Sheet

Electrical Installation Certificate

The Electrical Installation Certificate will have been provided on legal completion of the property.