Hatt Kitchen have fitted the kitchens at Fabrick Square. The kitchen is fitted with intergated appliances which include the oven, hob, cooker hood and fridge freezer. There is a white gloss finish to the kitchen cupboards.
In order that you may obtain the maximum benefit from your new kitchen, please take time to read through the following brief notes below on how to care and preserve your new kitchen.
| Customer Service Team: | Customer Service Team – 0121 296 1548 (opt 1)
Aftersales Team – 0121 296 1548 (opt 2) |
| Emergency Water: | 0800 783 4444 (Severn Trent Water) |
| Electrical Fault: | 0800 40 40 90 (National Grid) |
| Centrick Property Estate Management Services (24/7): | 03330 124 125 |
Upon completion, a Checkmate Insurance Certificate for the Castle 10 Policy was issued. Problems with new homes are rare however in the unlikely event that you do need this insurance, further information can be found on the Checkmate website: www.checkmate.uk.com. The warranty covers the build for 10 years under which the developer provides cover for the first 2 years and Checkmate for the remaining 8 years.
Please note that general wear and tear will not be covered by your warranty.
For further information on what is included within the checkmate 10 year warranty, please click on the link below. Alternatively Checkmate can be contacted on: 020 7933 2626.
https://www.checkmate.uk.com/Downloads/CheckmateHomeownersGuide.pdf
To report an issue within your apartment, please click here.
Seven Capital endeavour to provide the highest level of customer service. However, if for any reason you are dissatisfied with any aspect of the building and the service that you have received, please contact Customer Care: customerservice@sevencapital.com
We’d love to get your feedback, please click the below link to complete a brief customer survey:
http://web.sevencapital.com/sevencapitalcom-a06fl/pages/7a3f3f2d0c7de71180ce0050568a5943.html
Built in Cooker
Your apartment is fitted with a Beko built-in oven that is covered by a 2 year manufacturer’s warranty. Please see the PDF version of the manual for guidance, care and maintenance of your appliance.
Download BEKO Built In Oven Data Sheet
Cooker Hob
Your apartment is fitted with a Beko hob that is covered by a 2 year manufacturer’s warranty. Please see the PDF version of the manual for guidance, care and maintenance of your appliance.
Download Beko Ceramic Hob Data Sheet
The video below demonstrates how to use the cooker, set the oven timer, use the cooker hob and hood.
Cooker Hood
Your apartment is fitted with a Beko extractor fan that is covered by a 2 year manufacturer’s warranty. Please see the PDF version of the manual for guidance, care and maintenance of your appliance.
Fridge-freezer
Your apartment is fitted with a BEKO fridge freezer that is fully integrated within the kitchen.
Your apartment is fitted with a tall integrated multi-shelf BEKO fridge freezer. The fridge freezer should be defrosted every six months to maintain an excellent working condition and prevent the build-up of ice. When de-frosting the fridge freezer please ensure there is no resting water on the housing unit as this will cause damage. You may want to protect the unit with dry clothes to avoid this from happening.
If the integrated fridge freezer is not working, please ensure that the appliance is turned on at the multi-switch panel located in your kitchen. Please make sure that it is on by pressing the switch down. If the fridge freezer still does not work check that the consumer unit has not tripped out. All the switches should be in the upwards position.
Please see the PDF version of the manual for guidance, care and maintenance of your appliance.The video below demonstrates how to use the fridge freezer.
Download Fridge Freezer Data Sheet
Washer Dryer
The washer dryer is located in the storage cupboard of the apartment. This is covered by the manufacturer’s warranty. Please see the PDF version of the manual for guidance, care and maintenance of your appliance.
Download Washer Dryer Data Sheet
The following hospitals can be found in Birmingham – Queen Elizabeth University Hospital including the Womens Hospital, City Hospital, Heartlands and the Children's Hospital.
To find information about local NHS services including local GPs, hospital services and dentists please contact the NHS directly or visit their website – www.nhs.uk
The main entrance door to your apartment is to a full British Strandard specification and fire compliant. It is fitted with three hinges and a Euro Cylinder Sash Lock, with a thumb turn and spyhole for your security. Apartment doors cannot be replaced without seeking advice from your Managing Agent, as this could affect the fire integrity of your apartment. Please contact the Managing Agent for the procedure to apply for consent.
There is an individual intercom system within your apartment that is linked to the main entrance doors. This allows each resident control of visitors into the building. Do not provide access to anyone you are not familiar with, in order to prevent security issues within the building.
A hard-wired battery back-up smoke detector is located within each apartment. You should regularly change the battery and test the detector by pressing the button on the device. Please familiarise yourself with the fire strategy for the building which is displayed in the communal areas.
For your own safety, smoke alarms should not be removed from their fixtures or covered and need to be well maintained.
Please Note – Some apartments at Cotton Lofts have been fitted with external front doors.
Front Door
The entrance door to your apartment is to a full British Strandard specification and is fire compliant. It is fitted with three hinges and a Euro Cylinder Sash Lock, with a thumb turn and spy hole for your security. Apartment front doors cannot be replaced without seeking advice from your Managing Agent as this could affect the fire integrity of your apartment. Please contact the Managing Agent for the procedure to apply for consent. There is no letter flap in your apartment door. Your post box is located in the ground floor communal area.
Please Note – Some apartments at Cotton Lofts have external walkways and have been fitted with front doors for increased security.
Internal Doors
The doors and frames were purchased from Brystewood Architectural Joinery, Tel- 01623 411 415 or alternatively via email – www.brystewood.co.uk.
Front Door Ironmongery
The door hinge is a Union Power LOAD hinge. Please refer to the product data sheet.
The door handle is a Zoo Architectural Hardware lever handle. Please refer to the product data sheet.
The front door lock is a Zoo Architectural Hardware mortice lock latch. Please refer to the product data sheet.
The front door lock is a Euro Spec Architectural Hardware lock and thumb turn. Please refer to the product data sheet.
The front door escutcheon is a Zoo Architectural Hardware mortice lock latch. Please refer to the product data sheet.
The front door closer is manufactured by Boss Door Controls. Please refer to the product data sheet.
Bathroom Door Ironmongery
The door hinge is a Union Power LOAD hinge. Please refer to the product data sheet.
The door handle is a Zoo Architectural Hardware lever handle. Please refer to the product data sheet.
The bathroom door lock is a Zoo Architectural Hardware mortice lock. Please refer to the product data sheet.
The bathroom door latch is a Zoo Architectural Hardware mortice latch. Please refer to the product data sheet.
The bathroom door has thumb turn on the inside of the door to lock it with a safety screw turn on the outside. The manufacturer is a Zoo Architectural Hardware bath turn. Please refer to the product data sheet.
Door Ironmongery Generally
The door hinge is a Union Power LOAD hinge. Please refer to the product data sheet.
The door handle is a Zoo Architectural Hardware lever handle. Please refer to the product data sheet.
The bathroom door latch is a Zoo Architectural Hardware mortice latch. Please refer to the product data sheet.
The manufacturer is a Zoo Architectural Hardware. Please refer to the product data sheet.
Number of apartments: 313
Address: Comprising of four blocks:
Cotton Lofts
Apartments 1001 to 1225 – B12 0AA / Apartments 1301 to 1424 – B12 0AD
Fabrick Square, 1 Lombard Street, Birmingham
Cotton House
Apartments 2001 – 2505
Fabrick Square, 1 Lombard Street, Birmingham, B12 0AE
The Drapery
Apartments 3001 to 3505
Fabrick Square,1 Lombard Street, Birmingham, B12 0AF
Drapery House
Apartments 4001 to 4505
Fabrick Square, 1 Lombard Street, B12 0AH
Telephone: +44 (0) 121 296 1548
Email Address: customerservice@sevencapital.com
Centrick Property
Address: 102 Colmore Row, Birmingham, B3 3AG
Telephone: +44 (0)3330 124 125
The bicycle racks can be found around the centre of the development. For further information, please contact the Managing Agent, Centrick on 03330 124 125.
The bin stores are located in the centre of the car park at ground floor level. There are regular collections carried out by Birmingham City Council. It is important to break down any boxes placed in the recycling. Do not overfill the refuse containers as this will result in them not being collected and they may consequently attract vermin.
For other information please refer to the information board in the entrance area. The Managing Agent will be able to assist with any further queries.
Each apartment is fitted with hard wired and battery back up smoke detectors ensuring safety and peace of mind for all occupants.
On hearing the fire alarm please do not use lifts and please do not try to tackle the fire by using the extinguishers to put the fire out yourself unless you are trained to do so.
Please use designated emergency exit routes only.
Please refer to the fire emergency procedures for the development that are displayed on the Centrick Property noticeboards throughout the building.
