Development Name: CopperBox

Front Door

The front door to the property and frame come to site as a set with the door pre-hung in the frame. The main entrance door to the property is to a full British Standard specification and is fire compliant. It is fitted with three hinges, a Euro Cylinder Sash Lock with a thumb turn and a spy hole for security. Front doors cannot be replaced without seeking advice from your Managing Agent, as this could affect the fire integrity of the property. Please contact the Managing Agent, Centrick Property for the procedure in which to apply for consent.

Internal Doors

The internal doors come to site as a set with the doors pre-hung in their frames. The doors and frames were purchased from Midland Building Products and their website for your reference is: www.mbp.co.uk.

Front Door Ironmongery

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Lock Body

The front door lock is a Zoo Architectural Hardware Mortice Lock Latch. Please see the product data sheet below for your reference:

Door Lock and Thumb Turn

The front door lock is a Euro Spec Architectural Hardware Lock & Thumb Turn. Please see the product data sheet below for your reference:

Door Escutcheon

The front door escutcheon is a Zoo Architectural Hardware Mortice Lock Latch. Please see the product data sheet below for your reference:

Door Closer

The front door closer is manufactured by Boss Door Controls. Please see the product data sheet below for your reference:

Bathroom Door Ironmongery

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Lock

The bathroom door lock is a Zoo Architectural Hardware Mortice Lock. Please see the product data sheet below for your reference:

Door Latch

The bathroom door latch is a Zoo Architectural Hardware Mortice Latch. Please see the product data sheet below for your reference:

Door Thumb Turn

The bathroom door has a thumb turn lock on the inside of the door in order to lock it and a safety release screw to unlock the door from the outside if needed.

The manufacturer is Zoo Architectural Hardware. Please see the product data sheet below for your reference:

Door Ironmongery Generally

Hinge

The door hinges are Union Power Load Hinges. Please see the product data sheet below for your reference:

Door Handle

The door handle is a Zoo Architectural Hardware Lever Handle. Please see the product data sheet below for your reference:

Door Latch

The bathroom door latch is a Zoo Architectural Hardware Mortice Latch. Please see the product data sheet below for your reference:

Door Stop

There are door stops located by each door within the property (where required).

The manufacture is Zoo Architectural Hardware. Please see the product data sheet below for your reference:

Door Entry System

There is a video entry intercom system within the property which is linked to the external intercom on the main entrance doors. These provide each occupier with control of visitors entering the building. Please do not provide access to anyone you are not familiar with; in order to prevent security issues within the building.

Fobs

For your security, the building is accessed via a fob entry system to the main entrance/external doors. Each occupant will have their own access fob.

Please contact the Managing Agent, Centrick Property should you require a replacement or an additional fob and they will confirm the cost for this service.

In the bathroom, there is a tiled splash-back behind the wash basin which sits on a vanity unit with built-in storage. There is also a large mirror above the wash basin.

Bath, Bath Screen, Bath Panel, Shower Mixer & Kit

The bath is an Ideal Standard Sottini Lato 170 x 70cm Idealform Water Saving Bath. Please see the product data sheet below for your reference:

Download – Lato Idealform Water Saving Bath – Product Data Sheet

The bath screen is an Ideal Standard New Connect Radius Bath Screen. Please see the product data sheet below for your reference:

Download – Radius Bath Screen – Product Data Sheet

The bath panel is an Ideal Standard Sottini Lato 170cm Front Panel. Please see the product data sheet below for your reference:

Download – Lato Front Panel – Product Data Sheet

The shower mixer & kit is an Ideal Standard Sottini Basento Slim Square Built-in Thermostatic Bath Shower Mixer and an Ideal Standard Idealrain S3 Shower Kit 3 Function. Please see the product data sheets below for your reference:

Download – Basento Slim Square Built-in Thermostatic Bath Shower Mixer – Product Data Sheet

Download – Idealrain S3 Shower Kit 3 Function – Product Data Sheet

Shower Tray, Shower Screen, Shower Mixer & Kit

The shower tray is an Ideal Standard Idealite Upstand Low Profile Shower Tray 1200 x 760mm & Waste. Please see the product data sheet below for your reference:

Download – Idealite Upstand Low Profile Shower Tray 1200 x 760mm & Waste – Product Data Sheet

The shower screen is an Ideal Standard Kubo 1200mm Slider Door Alcove. Please see the product data sheet below for your reference:

Download – Kubo 1200mm Slider Door Alcove – Product Data Sheet

The shower mixer & kit is an Ideal Standard Sottini Basento Slim Square Built-in Thermostatic Shower Mixer and an Ideal Standard Idealrain S3 Shower Kit 3 Function. Please see the product data sheets below for your reference:

Download – Basento Slim Square Built-in Thermostatic Shower Mixer – Product Data Sheet

Download – Idealrain S3 Shower Kit 3 Function – Product Data Sheet

Wash Basin, Vanity Unit & Wash Basin Tap

The wash basin is an Ideal Standard Tempo 50cm Vanity Wash Basin. Please see the product data sheet below for your reference:

Download – Tempo 50cm Vanity Wash Basin – Product Data Sheet

The vanity unit is an Ideal Standard Tempo Wall Hung 500mm Vanity Unit with 2 Drawers. Please see the product data sheet below for your reference:

Download – Tempo Wall Hung 500mm Vanity Unit With 2 Drawers – Product Data Sheet

The wash basin tap is an Ideal Standard Sottini Tesino Single Lever Basin Mixer. Please see the product data sheet below for your reference:

Download – Tesino Single Lever Basin Mixer – Product Data Sheet

Toilet Bowl/Seat & Toilet Flush Plate

The toilet bowl/seat is an Ideal Standard Sottino Isarca Wall Mounted WC Suite. Please see the product data sheet below for your reference:

Download – Isarca Wall Mounted WC Suite – Product Data Sheet

The toilet flush plate is an Ideal Standard Karisma Flush Plate (AA). Please see the product data sheet below for your reference:

Download – Karisma Flush Plate (AA) – Product Data Sheet

 

*Please refer to the Flooring page for information on the bathroom floor.

*Please refer to the Wall Finishes page for information on the bathroom wall tiles.

Built-in Oven

Your property is fitted with a Neff Built-in Oven that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manuals for guidance, care and maintenance of your appliance:

Download – Neff Built-in Oven C17MR02N0B – User Manual

Download – Neff Built-in Oven C27MS22N0B – User Manual 

Built-in Hob

Your property is fitted with a Neff Built-in Induction Hob that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Neff Built-in Induction Hob T36FB40X0 – User Manual

Cooker Hood

Your property is fitted with a Beko Cooker Hood that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Cooker Hood CCB6254S – User Manual

The video below demonstrates how to use the built-in hob and cooker hood:

Fridge with Freezer Compartment

Your property is fitted with a Beko Built-under Integrated Refrigerator with Freezer Compartment that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Built-under Integrated Refrigerator BR11 – User Manual

The fridge/freezer should be defrosted every six months to maintain an excellent working condition and prevent the build-up of ice. When de-frosting the fridge freezer, please ensure that there is no resting water on the housing unit as this will cause damage. You may want to protect the unit with dry clothes to avoid this from happening.

If the fridge/freezer is not working, please ensure that the appliance is turned on at the multi-switch panel located in your kitchen. Please make sure that it is on by pressing the switch down. If the fridge/freezer still does not work, please check that the consumer unit has not tripped out. All of the switches should be in the upwards position.

Washer-Dryer

Your property is fitted with a Beko Washer-Dryer that is covered by a 2-year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Washer-Dryer WDJ7523023W – User Manual

Dishwasher

Your property is fitted with a Beko Dishwasher that is covered by a 2 year manufacturer’s warranty. Please see the below PDF version of the manual for guidance, care and maintenance of your appliance:

Download – Beko Dishwasher DIN15210/DIN15211 – User Manual

The video below demonstrates how to use the dishwasher:

There is an air ventilation system with your property that should be left on at all times.

Keeping the ventilation system switched on will reduce the moisture produced by everyday activities such as cooking, ironing and showering.

Download – Nuaire Ventilation Unit – Maintenance & Operations Manual

Council Tax

The local council is Birmingham City Council. For further information, please visit their website at https://www.birmingham.gov.uk/info/20005/council_tax.

Electric 

The electricity meter for each individual property is located within the storage cupboard of each individual property. 

The electricity provider for the development is Scottish Power. For further information, please visit their website at https://www.scottishpower.co.uk.

Water 

The water meter for each individual property is located within the storage cupboard of each individual property. 

Severn Trent Water are the water supplier for the development. For further information, please visit their website at www.stwater.co.uk.

 

Please note that you are liable for all utility payments and council tax from the date of legal completion of your property.

The OSO electric hot water cylinder is located within the storage cupboard of the property.

The controller for the hot water cylinder is also located within the storage cupboard of the property. The controller will need to be programmed in order to set the timings to provide hot water as required.

Any faults with the hot water cylinder or the controller will be covered under the warranty for the property. Prior to reporting an issue, it is suggested that the controller is checked for power and to identify if it has tripped on the fuse board in the first instance. If something is tripping out the electrics, it is the responsibility of the occupier to identify where the fault lies. This can be done by unplugging all electrical items, resetting the trip switches and plugging the items back in one by one to identify the source of the fault.

Download – Horstmann Programmer – Instruction Manual

Download – OSO Super S Hot Water Cylinder – User Guide

If you have purchased one of Seven Capital’s interior collections as part of your investment, your items (excluding the items from the accessory package) are covered by a two year manufacturer’s warranty from the date of installation.  Window dressings purchased through Seven Capital are also covered by a one year manufacturer’s warranty.

Please note that the  manufacturer’s warranties do not cover wear and tear or damage.

Download – Seven Capital Interior Collection – Care Guide

 

 

Flooring

Your property is fitted with a combination of wood effect laminate, tile coverings and carpet. Carpet is fitted in the bedrooms and the bathrooms are fitted with porcelain tile floor coverings.

Download – Pinnacle Flooring – Cleaning, Maintenance & Product Data Sheet

Download – Kaindl Classic Touch 8.0 Laminate Flooring – Product Data Sheet

Download – Grespania Ural Floor Tile – Product Data Sheet

Download – Lifestyle Flooring Carpet Information – Information Booklet

Download – Lifestyle Flooring Carpet Care – Information Booklet

When cleaning your laminate flooring there are a number of factors to consider. The floor is not waterproof, therefore, whilst any spills should be cleaned up quickly, nothing more than a damp cloth should be used to do this and any residue left over from cleaning up the spill should be dried off immediately. Do not use a wet mop on the laminate flooring, as this can cause water to seep into and under the laminate which will cause it to warp. Regularly remove dirt from the floor using a dry mop or a soft broom. Avoid using a vacuum cleaner on the laminate flooring, as this can cause scratches. Do not use harsh or scouring devices, as this will cause abrasion. Furniture should never be pushed or dragged across the floor, as this will cause damage.

Should you discover a fire, then please dial 999 immediately to report the situation to the emergency services.

It is important that you do not panic or stop to collect belongings. Please do not attempt to tackle the fire yourself by using the extinguishers, unless you are trained to do so.

It is essential that you familiarise yourself with the fire emergency procedure for the development, including details of where extinguishers and escape routes are located. Full details relating to the emergency procedure for the development are displayed throughout the communal areas. For further details, please contact the Managing Agent, Centrick Property.

 

Lighting

There are pendant lights and LED spotlights located throughout the property as follows:

• • The bathroom, kitchen, living area and hallway are fitted with spotlights.
• • The bedrooms are fitted with pendant light fittings.
• • The storage cupboards are fitted with bayonet light fittings.
• • The kitchen wall cabinets are fitted with down lights underneath.

Please see the below demonstration video on how to change the light bulbs within the property:

Heating

The property is fitted with wall mounted electric panel heaters. The heaters have a timer panel which allows you to programme the heating to your specific requirements.

Please read the instruction manual below for further details:

Download – Creda TPR III E Electronic Panel Heaters – User Guide

Please remember to turn on the spur switch which is located next to each individual heater. If there is no electricity to the heaters, then please check that the RCD has not tripped in the consumer unit.

Towel Rail

The bathrooms are fitted with an electric ladder style towel rail.

Please read the instruction manual below for further details:

Download – ATC Pacific – Heated Towel Radiator – Product Data Sheet

Please remember to turn on the spur switch for the towel heater which is located just outside of the bathroom. If there is no electricity to the towel heater, then please check that the RCD has not tripped in the consumer unit.

Consumer Unit (Fuse Board)

The consumer unit (fuse board) is located within the storage cupboard of the property. The consumer units are fitted with British Standard RCD (circuit breaker/cut out) for your safety.

The RCD will shut down if there is an electrical problem with the circuit. Each circuit is labelled in the consumer unit. The RCD will trip if there is a problem with a particular circuit. This is a safety feature which protects you from electrocution.

Common issues which will trip an RCD are things such as: light bulbs blowing and problems with kitchen appliances or electrical equipment i.e. toasters, kettles, irons, TV’s and laptops. To reset the fuse board, please push the RCD. If the RCD will not reset, then there is problem with one of the appliances or electrical equipment.

Please read the instruction manual below for further details:

Download – Contactum Metal Consumer Units – Installation Guide

Alternatively, please see the demonstration video below on how to use the consumer unit:

TV, Telephone & Internet

The property has a TV, telephone and internet point in the living area. All points are pre-wired by OFNL (Open Fibre Networks Limited) and the fibre optic infrastructure at the development is maintained and operated by OFNL who specialise in full fibre services.

There are a variety of service providers that you can choose from for your broadband and telephone services. Once you have contacted your chosen broadband provider, a wireless router will be posted to you to enable you to complete the set up in your new home. Should you encounter any problems with your broadband or telephone, then please contact your chosen service provider in the first instance. For further information, please visit www.ofnl.co.uk/residents-businesses/available-isps.

The fibre infrastructure fitted by OFNL provides Freeview TV via a communal satellite as standard, therefore you will not need to attach an additional aerial or satellite to the exterior of the building. You will be able to receive these channels by plugging your TV into an aerial point and selecting auto-tune on your television. For additional television packages, you can choose from the selection of providers listed below. Should you experience any problems with the TV signal including pixilation, please ensure your television is set up and tuned correctly in the first instance. Should this not resolve the problem, then please contact OFNL on 02921 678 550 or by visiting www.ofnl.co.uk/get-in-touch.

To set up your TV, telephone and broadband services, please select the best deal for your individual requirements by choosing one of the following service providers:

See the Light – 0800 331 7638 / www.seethelight.co.uk

Rocket Fibre – 03301 227 711 / www.rocket-fibre.co.uk

Love Your Broadband – 02087 607 669 / www.loveyourbroadband.co.uk

Merula – 08002 982 375 / www.merula.net/ofnl

Direct Save Telecom – 0800 027 3930 / www.directsavetelecom.co.uk

Hello Internet – 03333 449 375 / www.hello-internet.co.uk

Vfast Internet – 01227 668 901 / www.vfast.co.uk

Pure Broadband – 01482 778 838 / www.purebroadband.net/ftth

Pulse 8 – 08000 428 888 / www.pulse8.co.uk

BreezTel – 08000 465 367 / www.breeztel.com

MTH Networks – 01536 661 050 / www.mthnetworks.com

Air Broadband – 01223 653 400 / www.airbroadband.co.uk

Link Broadband – 03301 741 444 / www.linkbroadbands.com

Kinetic Telecom – 01702 841 841 / www.ktel.co.uk/ 

RedRaw Internet  – 01803 500 009 / www.redrawinternet.com

For further information regarding available the providers, please see the below PDF documents:

Download – OFNL Information Sheet

Download – OFNL Information Sheet (FIRS)

Download – OFNL Information Sheet (Sky Q)

The list of service providers is subject to change and up to date information can be found by visiting www.ofnl.co.uk/residents-businesses/postcode-checker.

Please Note: It is the responsibility of the occupier to acquire their own television license which can be sourced by visiting www.tvlicensing.co.uk.

Fused Spur Sockets

The kitchen appliances are wired to a fused spur on the wall in the kitchen area. Please ensure that the spur is switched on for the kitchen appliances to operate.

If an appliance is not working, please first check the electrics and then check that the RCD has not tripped (please see the consumer unit demonstration video or manual for further details). If there is electric to the property and the RCD has not tripped, then please see the kitchen demonstration video on the appliances tab.

Smoke Alarm

There is a hard-wired battery back-up smoke detector within each property. There is also a hard-wired heat alarm that has a battery back-up fitted within the kitchen of each property.

If you hear the alarm, it’s important that you follow the fire evacuation procedures displayed in the property handbook and also on the noticeboards throughout the building.

Please see the smoke alarm & heat alarm manuals below for further details:

Download – Aico Optical Smoke Alarm – Product Data Sheet

Download – Aico Heat Alarm – Product Data Sheet

Electrical Installation Certificate

The Electrical Installation Certificate will have been provided on legal completion of the property.