Bin stores are conveniently located on the corridor of every floor. The bin stores are maintained and emptied by the caretaker into larger general site waste disposals where collections will be carried out by Birmingham City Council.
It is important to break down any boxes placed in the recycling. Do not overfill the refuse containers as this will result in them not being collected and they may consequently attract vermin.
For other information please refer to the information board in the entrance area of the building, or alternatively contact Centrick Property.
Broadway Residences provides various facilities and services that tenants will have access to.
Residents will benefit from a 24 hour concierge and security service. The concierge will be situated in the reception area, and can assist with booking of the meeting rooms, laundry services, any maintenance or contractor needs, cleaning and can provide any other general information regarding Broadway. The concierge will also perform round the clock site patrols and be acting as an emergency contact for residents on site.
On the 7th floor there is a fully equipped gym available for residents use.
The Development will also benefit from a cleaner care taker who will ensure that cleaning cycles of the communal areas of the building are carried out. They will also be responsible for removal of refuse on a daily basis.
Upon completion, a Checkmate Insurance Certificate for the Castle 10 Policy was issued. Problems with new homes are rare however in the unlikely event that you do need this insurance, further information can be found on the Checkmate website: www.checkmate.uk.com The warranty covers the build for 10 years under which the developer provides cover for the first 2 years and Checkmate for the remaining 8 years.
Please note that general wear and tear will not be covered by your warranty.
For further information on what is included within the checkmate 10 year warranty, please click on the link below. Alternatively Checkmate can be contacted on: 020 7933 2626.
To report an issue within your apartment, please click here
Customer Satisfaction
Seven Capital endeavour to provide the highest level of customer service. However, if for any reason you are dissatisfied with any aspect of the building and the service that you have received, please contact Customer Care: customerservice@sevencapital.com
We’d love to get your feedback, please click the below link to complete a brief customer survey:
Birmingham has a vast amount of attractions offering a wealth of culture and entertainment. There are many theatres, which host regular West End musicals, plays, pantomimes and ballet productions. The Birmingham Royal Ballet reside at Birmingham Hippodrome performing regularly in Birmingham when they are not on world tour. Birmingham Symphony Hall and the International Convention Centre in the centre of Birmingham hold concerts and events from world renowned orchestras to chart topping artists. The world class Birmingham Symphony Orchestra’s home is Symphony Hall. The Birmingham Art Museum and Gallery is less than a 15 minute walk away from Broadway, containing one of the country’s largest public Pre-Raphaelite collections in the world. Other attractions include Birmingham Science Museum, The Think Tank, Cadbury World and Birmingham Back to Backs Museum. Less than half a mile away is the Historical Jewellery Quarter, where The Museum of Jewellery and The Pen Museum can be found.
Food / Drink
Birmingham plays host to multiple Michelin star restaurants. These include Simpsons, Purnells and Turners, all are within close proximity to Broadway. The Sky Bar at the Park Regis Hotel is situated on Five Ways Island, which has stunning views and an impressive culinary experience. Harborne and Brindley place, where a multitude of independent bars and restaurants are located are just a short walk away from Broadway.
Shopping and Retail
The new Grand Central shopping area at New Street Station includes John Lewis and many other High Street brands. There are different culinary experiences within Grand Central and it is a great central meeting area. The Bullring Shopping centre with over 160 shops, boasts luxury retail stores including Selfridges. The Mailbox has recently been re-furbished and has a large Harvey Nichols store.
Recreation
Warwickshire County Cricket Ground
Edgbaston Priory Tennis Club
Aston Villa Football Club
Birmingham City Football
Cannon Hill Park
Edgbaston reservoir
Sutton Park
Lickey Hills
Cannon Hill Park
Education
There are a number of reputable schools and universities close by including, Edgbaston Girls School, King Edwards School, Birmingham University and the Dental Teaching Hospital.
Each apartment is finished in white matt emulsion to the walls and gloss finish to the skirting and architraves. The bathroom is fitted with full height wall tiles to the shower area.
Your care and maintenance guide is below providing you with the information on cleaning and maintenance to ensure you get the most out of your tiled finish.
Signs of cracking and shrinkage are normal, your apartment has a ‘drying out’ period of between 9-12 months. Water has been absorbed during construction and it is important that the drying out period is gradual. This can be achieved by:
Ensuring the property is well ventilated
Use the heating sparingly during the first few months
Reducing condensation as much as possible by covering pans whilst cooking, drying clothes in well ventilated rooms, closing kitchen/bathroom doors to prevent steam from travelling through the property, using extractors, wiping down moisture off surfaces and maintaining a low background heat.
If you are concerned about a crack then please email a photo by logging an issue on the Seven Capital Information Hub and a response will be provided. Ordinarily cracks can be dealt with during decoration once the property has dried out however large cracks of a certain thickness will be covered under warranty.
White deposits may appear on wall surfaces, this is efflorescence and can be caused by the natural seepage of salts used in the construction materials. This should not be of concern, the marks can be wiped down with a dry stiff brush. It is important not to wash the marks, as it will worsen the problem.
For residents with parking, you will find your allocated space at the rear end of the development. Please ensure that you always park in your designated space within the white lines. For further information on parking please contact Centrick Property.
The car park and all perimeter landscaping are managed and maintained by Centrick Property. Please report any outdoor space issues to Centrick Property on 03330 124 125.
The meter system at Broadway is a central metering system. There is one main meter for electricity and one main meter for water, with sub meters within each apartment recording the consumption used.
The meters will automatically take readings every 30 minutes, producing an accurate and consistent reading, commencing from the day of completion of the property. If you wish to view the readings you will need to contact the Managing Agent Centrick or Ginger Energy who will assist you further.
Ginger Energy will send invoices to the owner of the apartment or the occupier if the property is rented out. It will be the responsibility of the owner or their agent to advise Ginger Energy when tenants move in and out.
Electricity invoices will be sent out monthly.
For further details, please contact the Managing Agent Centrick Property on 03330 124 125 or alternatively Ginger Energy on 0844 544 0130.
Water
Ginger Energy produce the utility bill for Broadway. For further details, please visit their website http://gingerenergy.co.uk/
You are liable for Council Tax payments from the date of legal completion for the property. For further details, please contact Birmingham City Council via their wesbite: www.birmingham.gov.uk/info/20005/council_tax
NOTE – You are liable for all utility payments from the date of legal completion of your property.
