Bin stores are conveniently located on the corridor of every floor. The bin stores are maintained and emptied by the caretaker into larger general site waste disposals where collections will be carried out by Birmingham City Council.
It is important to break down any boxes placed in the recycling. Do not overfill the refuse containers as this will result in them not being collected and they may consequently attract vermin.
For other information please refer to the information board in the entrance area of the building, or alternatively contact Centrick Property.
Broadway Residences provides various facilities and services that tenants will have access to.
Residents will benefit from a 24 hour concierge and security service. The concierge will be situated in the reception area, and can assist with booking of the meeting rooms, laundry services, any maintenance or contractor needs, cleaning and can provide any other general information regarding Broadway. The concierge will also perform round the clock site patrols and be acting as an emergency contact for residents on site.
On the 7th floor there is a fully equipped gym available for residents use.
The Development will also benefit from a cleaner care taker who will ensure that cleaning cycles of the communal areas of the building are carried out. They will also be responsible for removal of refuse on a daily basis.
Your apartment is fitted with a BEKO fridge freezer that is fully integrated within the kitchen.
Your apartment is fitted with a tall integrated multi-shelf BEKO fridge freezer. The fridge freezer should be defrosted every six months to maintain an excellent working condition and prevent the build-up of ice. When de-frosting the fridge freezer please ensure there is no resting water on the housing unit as this will cause damage. You may want to protect the unit with dry clothes to avoid this from happening.
If the integrated fridge freezer is not working, please ensure that the appliance is turned on at the multi-switch panel located in your kitchen. Please make sure that it is on by pressing the switch down. If the fridge freezer still does not work check that the consumer unit has not tripped out. All the switches should be in the upwards position.
Please see PDF version of the manual for guidance, care and maintenance of your appliance.The video below demonstrates how to use the fridge freezer.
A washer dryer is fitted within the units in the kitchen of your apartment. This is covered by the manufacturer’s warranty. Please see PDF version of the manual for guidance, care and maintenance of your appliance.
The main entrance door to your apartment is to a full British Standard specification and fire compliant. It is fitted with 3 hinges and a Euro Cylinder Sash Lock, with a thumb turn and spyhole for your security. Apartment doors cannot be replaced without seeking advice from your Managing Agent as this could affect the fire integrity of your apartment. Please contact the Managing Agent for the procedure to apply for consent.
There is an individual video intercom system within your apartment that is linked to the main entrance doors. This allows each resident control of visitors into the building. Do not provide access to anyone you are not familiar with, in order to prevent security issues within the building.
A hard-wired battery back-up smoke detector is located within each apartment. You should regularly change the battery and test the detector by pressing the button on the device. Smoke detectors are also located in the communal areas. Please familiarise yourself with the fire strategy for the building which is displayed in the communal areas.
For your own safety, smoke alarms should not be removed from their fixtures or covered and need to be well maintained.
Post boxes for all apartments are found in the main entrance foyer. If you require a replacement post box key it would be your responsibility to replace this. You need to contact Centrick Property to order a replacement and are responsible for paying the additional cost.
The nearest motorways to the development are the M6, M42 and the M5.
New Street Station is one of three main railway stations in the city centre of Birmingham, along with Birmingham Moor Street and Birmingham Snow Hill. All are within walking distance from the development.
The lifts are located by the main entrance foyer. Lift doors must not be wedged open or held for any period of time as this can cause them to malfunction. Large and bulky items such as furniture, must not be transported in the lift, please use the stairs. If you experience any issues within the lift please dial the emergency number using the internal lift alarm instructions or contact the Managing Agent without delay.
In the event of a fire please do not use the lifts.
The warranty defect period has now expired on your apartment; however, the build warranty is still in place. Please refer to your completion documentation for reference.
Any issues raised for the apartment will not be instructed, we therefore ask that any issues you have are referred to your Landlord/Letting Agent or Estate Management for communal issues.
Please continue to use the Information Hub to your advantage by referring to appliance manuals or any troubleshooting guides that may be of help to you.
Our Information Hub has been created to provide a wealth of information on Broadway, your apartment and the surrounding area of Central Birmingham.
To explore the Information Hub, simply use the tabs above to help you locate your local service providers and identify documentation and videos on appliances. You will find details on how to report issues with your apartment.
We’ve designed the Information Hub to be quick and easy to use. However, if you have any questions or queries, please contact us – your feedback is always welcome.
Please note: Access to the Hub is permitted to tenants, owners and lettings agents.