Bin stores are conveniently located on the corridor of every floor. The bin stores are maintained and emptied by the caretaker into larger general site waste disposals where collections will be carried out by Birmingham City Council.
It is important to break down any boxes placed in the recycling. Do not overfill the refuse containers as this will result in them not being collected and they may consequently attract vermin.
For other information please refer to the information board in the entrance area of the building, or alternatively contact Centrick Property.
Broadway Residences provides various facilities and services that tenants will have access to.
Residents will benefit from a 24 hour concierge and security service. The concierge will be situated in the reception area, and can assist with booking of the meeting rooms, laundry services, any maintenance or contractor needs, cleaning and can provide any other general information regarding Broadway. The concierge will also perform round the clock site patrols and be acting as an emergency contact for residents on site.
On the 7th floor there is a fully equipped gym available for residents use.
The Development will also benefit from a cleaner care taker who will ensure that cleaning cycles of the communal areas of the building are carried out. They will also be responsible for removal of refuse on a daily basis.
Your consumer unit (fuse board) is located within the storage cupboard or hallway of your apartment. They are fitted with British Standard RCD (circuit breaker/cut out) for your safety.
The RCD will shut down if there is an electrical problem with the circuit. Each circuit is labelled in the consumer unit. The RCD will trip if there is a problem with a particular circuit, which is a safety feature to protect you from electrocution.
Common issues to trip an RCD are light bulbs blowing, problems with the kitchen appliances or electrical equipment ie. toasters, kettles, irons, TV’s and laptops. To reset the fuse board, push the RCD. If the RCD will not reset then there is problem with one of the appliances or electrical equipment.
Please see the demonstration video on how to use the consumer unit. Alternatively please read the instruction manual for further details.
Your apartment has a TV, telephone and internet point in the living area. All points are pre-wired by OFNL. The fibre optic infrastructure at Broadway is maintained and operated by OFNL who specialise in full fibre services.
For broadband and telephone services you can choose from a variety of service providers. Your chosen broadband provider will post a wireless router to you in the post to set up in your home. Should you encounter any problems with your broadband or telephone please contact your chosen service provider in the first instance. More information can be found at www.ofnl.co.uk/residents-businesses/available-isps.
For television services the fibre infrastructure fitted by OFNL provides Freeview TV via a communal satellite as standard, you will not need to attach an additional aerial or satellite to the exterior of the building. You will be able to receive these channels by plugging in your TV into an aerial point and selecting auto-tune on your television. For additional television packages you can choose from the selection of providers listed below. Should you experience any problems with the TV signal including pixilation please ensure your television is set up and tuned correctly. Should this not resolve the problem please contact OFNL on 02921 678 550 / www.ofnl.co.uk/get-in-touch
To set up your TV, telephone and broadband please select the best deal for you by choosing one of the following service providers:
Your appliances are wired to a fused spur on the wall in the kitchen area. Please ensure that the spur is switched on for the appliances to operate. If an appliance is not working, first check the electrics, then check that the RCD has not tripped, see consumer unit demonstration video. If there is electric to the apartment and the RCD has not tripped. Please see kitchen demonstration video.
There is a hard-wired battery back-up smoke detector within each apartment. If you hear the alarm, it’s important that you follow the fire evacuation procedures displayed in your apartment handbook and on the noticeboards throughout the building. Please see the smoke alarm manual below for further details.
Your Apartment front door and frame come to site as a set with your door prehung in the frame. The main entrance door to your apartment is to a full British Standard specification and is fire compliant. It is fitted with three hinges and a Euro Cylinder Sash Lock, with a thumb turn and spy hole for your security. Apartment doors cannot be replaced without seeking advice from your Managing Agent as this could affect the fire integrity of your apartment. Please contact the Managing Agent for the procedure to apply for consent.
The internal doors come to site as a set with your door prehung in the frame. The doors and frames were purchased from Midland Building Products, www.mbp.co.uk.
Front Door Ironmongery
The door hinge is a Union Power LOAD hinge. Please refer to the product data sheet.
The bathroom door has a thumb turn on the inside of the door to lock it, and a safety screw to unlock from the outside. The manufacturer is Zoo Architectural Hardware bath turn. Please refer to the product data sheet.
There is a video entry intercom system within your apartment which is linked to the external intercom on the main entrance doors. These provide each occupier with control of visitors entering the building. Please do not provide access to anyone you are not familiar with to prevent security issues within the building.
For your security, the building is accessed via a fob entry system to the main entrance door. Each occupant will have their own access fob. Please contact the Managing Agent If you need a replacement or additional fob and they will confirm the cost for this.
There is CCTV surveillance in the reception area, bin store and at the main entrance door.
Your apartment is fitted with a BEKO fridge freezer that is fully integrated within the kitchen.
Your apartment is fitted with a tall integrated multi-shelf BEKO fridge freezer. The fridge freezer should be defrosted every six months to maintain an excellent working condition and prevent the build-up of ice. When de-frosting the fridge freezer please ensure there is no resting water on the housing unit as this will cause damage. You may want to protect the unit with dry clothes to avoid this from happening.
If the integrated fridge freezer is not working, please ensure that the appliance is turned on at the multi-switch panel located in your kitchen. Please make sure that it is on by pressing the switch down. If the fridge freezer still does not work check that the consumer unit has not tripped out. All the switches should be in the upwards position.
Please see PDF version of the manual for guidance, care and maintenance of your appliance.The video below demonstrates how to use the fridge freezer.
A washer dryer is fitted within the units in the kitchen of your apartment. This is covered by the manufacturer’s warranty. Please see PDF version of the manual for guidance, care and maintenance of your appliance.
The main entrance door to your apartment is to a full British Standard specification and fire compliant. It is fitted with 3 hinges and a Euro Cylinder Sash Lock, with a thumb turn and spyhole for your security. Apartment doors cannot be replaced without seeking advice from your Managing Agent as this could affect the fire integrity of your apartment. Please contact the Managing Agent for the procedure to apply for consent.
There is an individual video intercom system within your apartment that is linked to the main entrance doors. This allows each resident control of visitors into the building. Do not provide access to anyone you are not familiar with, in order to prevent security issues within the building.
A hard-wired battery back-up smoke detector is located within each apartment. You should regularly change the battery and test the detector by pressing the button on the device. Smoke detectors are also located in the communal areas. Please familiarise yourself with the fire strategy for the building which is displayed in the communal areas.
For your own safety, smoke alarms should not be removed from their fixtures or covered and need to be well maintained.
Post boxes for all apartments are found in the main entrance foyer. If you require a replacement post box key it would be your responsibility to replace this. You need to contact Centrick Property to order a replacement and are responsible for paying the additional cost.
The nearest motorways to the development are the M6, M42 and the M5.
New Street Station is one of three main railway stations in the city centre of Birmingham, along with Birmingham Moor Street and Birmingham Snow Hill. All are within walking distance from the development.