Plumbing – Fabrick

Heating – Apartments with Gas 

Gas central radiators have been fitted within the apartments which are connected to the Logic Combi boiler located in the kitchen. There is also a programmable heating controller located within the apartment.

If there is no power to the boiler or heaters please check that the RCD has not tripped in the consumer unit.

Please read the instruction manuals for further details below. 

Download Ideal Combi Boiler User Guide

Download Combi Boiler Heating Controls Guide

Immersion Hot Water

Apartments with electric only are fitted with an OSO electric hot water cylinder which is located within the storage cupboard of your apartment. Please see the PDF manuals below for further details. 

Any faults with the immersion heater or the time clock will be covered under the warranty. It is suggested that the time clock is checked for power and to identify if it has tripped on the fuse board. If something is tripping out the electrics, it would be down to the occupier to identify where the issue is by unplugging all electrical items, resetting the switch and plugging the items back in one by one. Accidental damage or misuse of any of the products would be the tenants responsibility to resolve using the guides below. 


Hot Water Boiler OSO Brochure

Stop Cock

Each apartment is fitted with a stop cock located in the store cupboard to isolate the water supply.

Isolation Valves

Apartments are fitted with isolation valves located in the store cupboard and under the bathroom and kitchen sinks meaning that you can isolate the water supply to any fitting rather than turning the water off to the whole of your apartment via the stopcock.

Please see the below photographs and guidance on how to isolate a water supply to a fitting within your apartment.

Waste Plumbing

Waste water from your kitchen and bathroom runs through the pipework directly into the drainage system. You are responsible for the maintenance of all the fittings and waste pipes within your apartment.

If you find that a sink, bath or shower is taking longer than normal to drain you can use a chemical drain cleaner which is readily available from all good DIY stores. Alternatively please seek professional advice.

You can prevent your sinks and plug holes from becoming blocked by regular cleaning. 


Please refrain from putting food waste, oils or any fats into sinks as the may cause blockages. Do not dispose of anything other than toilet tissue in the toilets, including nappies, wipes and sanitary items as the system is not designed to deal with such items and will result in an expensive blockage for which you will be liable.