Help Centre Hagley road

Contact Telephone Numbers:

Seven Capital Customer Service Team:

Seven Capital Aftersales 

0121 296 1548 (opt 1)

0121 296 1548 (opt 4)

Emergency Water: 0800 783 4444 (Severn Trent)
Electrical Fault: 0800 40 40 90 (National Grid)
Centrick Property Management Services (24/7): 03330 124 125 (opt 1)

Home Warranty Information

Your development is covered by the Checkmate Warranty which covers the build for 10 years. This is a warranty under which the developer, during the first two years, and Checkmate during years three to ten following completion, insure your home. We do not cover general wear and tear or normal routine maintenance of your apartment.

For further information on what is included within the checkmate 10 year warranty, please visit the checkmate website: www.checkmate.uk.com Alternatively Checkmate can be contacted on: 020 7933 2626.

To report an issue within your building, please click here.

For further information on what is included within the checkmate 10 year warranty please click on the link below:

https://www.checkmate.uk.com/Downloads/CheckmateHomeownersGuide.pdf

Customer Satisfaction

Seven Capital endeavour to provide the highest level of customer service. However, if for any reason you are dissatisfied with any aspect of the building and the service that you have received, please contact Customer Care: customerservice@sevencapital.com

We'd love to get your feedback, please click here to complete a brief customer survey.