Should you discover a fire, then please dial 999 immediately to report the situation to the emergency services. It is important that you do not panic or stop to collect belongings.
In the event of a fire please do not try to tackle the fire yourself by using the fire extinguishers, unless you are trained to do so. Please do not use the lifts and descend using the nearest stairway.
The information boards located within the main entrances will provide you with information on where the emergency exits are located, as well as the fire emergency procedure for the development. Please ensure that you familiarise yourself with this information.
For further information, please contact the Managing Agent, Livingcity.
Smoke Detectors & Heat Detectors
Each property is fitted with hard-wired smoke detectors that have battery back-ups. There is also a hard-wired heat detector that has a battery back-up located within the kitchen of each property.
You should regularly test the detectors by pressing the button on the device and also ensure that the batteries are changed regularly to allow for the detectors to work to their optimum. For your own safety, smoke detectors and heat detectors should not be removed from their fixtures or covered.
Please see the below PDF documents for further information relating to the detectors:
Door Entry & Communal Access
There is an individual door entry system within the property that is linked to the main entrance doors to the development, which allows each resident control of visitors into the building. In order to prevent security issues, please do not provide access to anyone who you are not familiar with.
Externally, the building is accessed via a door entry system to the main entrance/external doors and is only accessible with a programmed key card. Each occupier will have their own allocated key card for access into the building.
Should you require a replacement or an additional key card, please contact the Managing Agent, Livingcity, and they will confirm the cost for this service.